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Backup Exec 2012 with Hyper-v backup issue

Created: 25 Jul 2013 | 4 comments

Hi,

Backup Exec 2012 Media Server

Windows 2008 Server

I added Hyper-V server for backup, with 2 virtual machines, (Sql2012 server and Sharepoint server), backups are gettitng succesful with exception with below error,

can you please help me to get 100% successul backup.

Error :

Backup- VRTSRV::\\HIPER-V\Hyper-V?Virtual?Machine\Server-Sql2012V-79-57344-38732 - Virtual machine 'Server-Sql2012' does not meet the requirements necessary for Backup Exec to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

Backup- VRTSRV::\\HIPER-V\Hyper-V?Virtual?Machine\Server-SharepointV-79-57344-38732 - Virtual machine 'Server-Sharepoint' does not meet the requirements necessary for Backup Exec to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

Thank you

Operating Systems:

Comments 4 CommentsJump to latest comment

lmosla's picture

hi  make sure all of your live updates have been run and then push the remote agent out to the virtual machines.  also these machines may need a reboot

CraigV's picture

Hi,

Check the TN below:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

MusSeth's picture

what is the version of SQL and sharepoint running on the virtual machines.

Jaydeep S's picture
Typicallywhen using Application GRT with VMWare and Hyper-V we dont support a few things which can leed to this error message -
1. Use of RDM drives. If the Exchange or SQL database are on suh drives in the guest machines, Application GRT will not work. Additionally, if the databases are on a drive which is folder mounted is not supported as well.
2. Unsupported version of Application. Confirm from the SCL if the SQL and Sharepoint version is suppported along with the Operating system for the guest.
3. Distributed setups (Installation on multiple servers) of Exchange DAG or Sharepoint Farms are not supported for Application GRT.
 
See if any of this applies in your situation.