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Backup Exec 2012 Incremental Backup VM error

Created: 27 Dec 2012 | 3 comments

The following errors was often found when perform Incremetnal backup VM in Backup Exec 2012.

Completed status: Failed

 

Final error: 0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected.
Final error category: Resource Errors
 
Full backup was completed successfully. Sometimes increment backup was completed with above error. Sometimes this error was not found.
 
I have installed all hotfix for Backup Exec 2012 already. (Service Pack 1a, Hotfix 189571,180964,194470,199866,200433)
 
The following KB is similar to the issue I encountered. The solution is to install hotfix 180964. But the issue still occurs.
http://www.symantec.com/business/support/index?page=content&id=TECH188713
 
How to solve this issue?
 

Comments 3 CommentsJump to latest comment

pkh's picture

Just a long shot.  After updating with the hotfixes, did you push out the remote agent again to the remote servers and reboot both the media server and the remote servers?

steven_man's picture

Hi pkh,

 

All remote servers have been updated Remtoe Agent to the lastest version. Both media server and remote servers have been rebooted.

 

The errors still sometimes occured during increment backup of VM. Sometimes do not occur.

Nabil polska's picture

please follow :

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

if the job is duplicated  i suggest to you to open a case  and we will take it in charge as it's a known issue :

http://www.symantec.com/business/support/index?pag...

 

if you will follow the first 2 TECHs and still the issue occur, please feel free to open also a case because we need to gather logs to find the reason of the issue.

 

good luck