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Backup Exec 2012 license problem

Created: 19 Nov 2012 • Updated: 05 Feb 2013 | 3 comments
This issue has been solved. See solution.

I had already bought Symantec backup Exce 2012 but when I try to add license it gave me this error

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VJware's picture

The license for the main (base) product, i.e. for the Backup Exec media server license should be installed first..and then the remaining agents/options can be installed..

a.magdy's picture

thanks for reply ,but i need to ask about something do i need other license to run symantec backup exec beside i already have ??

on my account i have already purscahse

VJware's picture

There should be a license SYMC BACKUP EXEC 2102 SERVER or similarly named...You may contact Licensing @ http://www.symantec.com/support/assistance_care.jsp & they should be able to assist you.

SOLUTION