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Backup Exec 2012 not truncating logs on Exchange Server 2010

Created: 04 Oct 2013 | 1 comment

We are having an issue with logs not truncating after a Full Exchange backup on our DAG. The event viewer states that it has successfully completed the backup of the DBs and the log truncation has been requested.  I don't see any errors saying it was unable to truncate the logs, but I also don't see one saying it was successful either, not sure if there should be an event saying it was successful (I saw one for the Public folder DB). Also another weird thing happening is that when I go on the Exchange Server and run the command 'Get-MailboxDatabase -status | fl' It shows that the last Full Backup was 9\22, when BE2012 shows there was a successful full backup on 10\2.  Symantec told us to run a non-GRT backup, but I am not confident that will fix the issue. We are running out of space quickly and want to prevent mail flow from coming to a grinding hault! Any help would be greatly appreciated!!!

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Rahul Kumar1's picture

This is an issue with Exchange. Please see the article below.

 http://www.symantec.com/docs/TECH156654

 

Thanks