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Backup Exec 2012 with Oracle database backup failed in windows server

Created: 09 Apr 2014 • Updated: 10 Apr 2014 | 2 comments
NBU_13's picture
This issue has been solved. See solution.

Hi,

I need any suggestion.

Backup Exec 2012 media server

Oracle database is running in Windows 2008 server.

backup was fine till yesterday without any issue, but today it was failed with below error:

Job ended: Wednesday, April 09, 2014 at 9:35:49 AM
Completed status: Failed
Final error: 0xe0000340 - The Database script returned an error.  Refer to the Database script output section in job logs for more details.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-832

I have ran SGMON from Media server and client, then I have found the below error message, 

Any solution to fix this issue ?

Error Logs:

[fsys\oracle]        - OCISessionBegin() failed with database credentials.

BEREMOTE: [04/09/14 10:46:04] [13892]     2014-04-09T10:46:03.400 [fsys\oracle] - OCI_ERROR: ORA-01017: invalid username/password; logon denied

BEREMOTE: [04/09/14 10:46:04] [13892]     2014-04-09T10:46:03.400 [fsys\oracle] - Failed to logon to database, other error: Error code (0x3f9)

BEREMOTE: [04/09/14 10:46:08] [13892]     2014-04-09T10:46:08.408 [fsys\oracle] - OCIINTERCONNECT::LogonOracle: Logon is Unsuccessful

BEREMOTE: [04/09/14 10:46:08] [13892]     2014-04-09T10:46:08.408 [fsys\oracle] - OCIInterconnect : Logon Failed. Error = -536866801

Operating Systems:

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CraigV's picture

Hi,

 

not sure if you saw the TN below or not?

http://www.symantec.com/business/support/index?page=content&id=TECH52429

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

NBU_13's picture

Hi,

Thanks,

The issue was fixed, I have just updated the logon credentical with same password and restarted the restarted the services, the backup was completed successfully,

SOLUTION