Video Screencast Help

Backup Exec 2012 running on Win 2k8R2 enterprise SP1 HP ML 370 G4

Created: 17 Sep 2013 • Updated: 18 Sep 2013
PaulMB's picture

I have had an issue with a HP ML 370 G4 Server running Windows server 2008 R2 enterprise edition and the HP Insight Management Agents. I have been having constant job failures when building and testing Backup Exec 2012 with the latest updates. The fault was:-

All Media UsedTEST001

Error category    : System ErrorsError             : e00084f4 - An unknown error has occurred.

For additional information regarding this error refer to link V-79-57344-34036

 Finally we narrowed it down to a known issue with HP Insight Management Agents and used the fix (see below) in an already posted issue.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=254838&prodTypeId=12169&prodSeriesId=254838&objectID=c01655150

As for the referenced post we needed the insight to be kept in place and working. Now the tape backups are working correctly and with the added bonus that they seem to be faster at this stage of the testing program.

Operating Systems: