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Backup exec 2012 trouble

Created: 25 Feb 2013 • Updated: 25 Feb 2013 | 3 comments


We have a strange issue with BE 2012 and Virtual Machines GRT backup.

During a scheduled job, the job hangs and it will never finish. Total size is around 1.2TB for 8 VMs.

After cancelling the job, the job stays on cancel pending. The only way to cancel it is to restart the backup exec services.

All seems to work after this but the next scheduled backup may also fail and the only thing left to do is reset the server.

After rebooting the server there are no clear errors messages in the failed jobs, other than the job was canceled.

All the other backups runs fine (SQL and physical servers).

We do backup to disk and deduplication to tape, full backup once a week and diff on weekdays.

Any help would be appreciated.

Thanks in advance,


Operating Systems:

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VJware's picture

Are there any errors logged in the event viewer ( specifically event id 1000) ?

Sush...'s picture

Hello Filipe,

    Since there are only 8 VMs can you try and run only 1 VM backup at one time to isolate the issue and see if it is hanging on any one particular VM...?? This is just for troubleshooting purpose.



Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!

Filipe_mg's picture

Hi, there are no errors in event viewer and it's not hanging in one VM, it's random.

Full backup ran on saturday morning and was stuck in one vm, only way to stop it was by restarting services. Tried two more times on saturday afternoon and Sunday.

Maybe it's too much data in one sitting?