Backup Exec 9.1
Hi all, new to the forums an dhopign someone out there has the wisdom and knowledge to help me out.
Firstly, my query relates to an old (read unsupported!) version of Backup Exec from the old Verizon days! Here goes...
I have a client using Backup Exec 9.1 (I know it’s an old version!) and they are getting repeated errors when attempting to runt heir scheduled backups. They have a number of servers that they backup, however one of their terminal server devices fails every time with the final error “The device cannot be found” and specific errors:
· 0F0: Initialization failure on: \\TS01\Shadow?Copy?Components. Advanced Open File Options used: Yes.
· 0F0: Snapshot error ((0xffffffelf): The device cannot be found.
The user has cleaned the drive, replaced the tape and I have confirmed that the Shadow Copy Components service is running on the TS machine. The uptime on the network ports at both sides is good so I don’t suspect a network failure.
I’m running out of ideas and would very much appreciate any thoughts or suggestions on this matter?