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Backup Exec Appliance 3600

Created: 12 Nov 2013 • Updated: 13 Nov 2013 | 5 comments
Backup.Admin's picture
This issue has been solved. See solution.

Hello All,

I want to check and view licenses when purchase Appliance BE 3600 essentional version.

where can I find the avialble licenses details of my Applinace and view the end of Support date to proceed with renewal.

Thanks and regards,

 

Layth

Operating Systems:

Comments 5 CommentsJump to latest comment

CraigV's picture

Hi,

 

Have you checked the site below:

http://licensing.symantec.com/

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Marianne's picture

Check the license key certificate that you received with your appliance. 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Backup.Admin's picture

Where can I find the License key certificate, I didnt recieve any certificate, I just purchase additional licence for the Second Tape drive and this the only certifacate I recived.

 

Marianne's picture

As a Symantec Partner, you can reach out to Symantec Customer Care.

You will need to provide Customer Id number.

Another option is to request IBR (Install Base Report) via your local Symantec office or Distributor.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Backup.Admin's picture

Yes Thank You Marianne, I requested the Certificate from Symantec customer care (mobile No: +18007213934) and they will sent the certificate within 24 - 48 hours.

Thanks.