Backup Exec backup linux Server

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jwc1972's picture

Hello

we have a server running backup exec 12.5 we have an linux server which has been working we download the free client agent from symantec the last couple of days we getting this error

Job ended: 20 October 2009 at 00:54:52
Completed status: Failed
Final error: 0xe000fe3c - Before you can back up this resource, you must purchase and install a license key for the appropriate Backup Exec agent. See the job log for details.
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-65084

can anybody help?

RahulG's picture

hi

Solution

you need to install the RALUS agent license to backup  a linux server ...It would allow you to back the linux server for period of 60 days in evaluation

If this response answers your concern, please mark it as a "solution"

RahulG's picture

RALUS---Stands for Remote

RALUS---Stands for Remote agent for linux and unix system .

If this response answers your concern, please mark it as a "solution"

Ialahmad's picture

You need to Purchase new

You need to Purchase new remote Agent license ,,, because use trial version it is for 60 days for free.

Eduardo Estrada's picture

So does this mean that you

So does this mean that you must have additional licenses available for these 'FREE' UNIX/Linux\Mac agents to work?  I have about 12 spare licenses not being used and I still can't get these to work past 60 days.  I have total of 60 licenses for Windows agents and 4 licenses for Windows backup servers and additional 4 Library expansion options.  I have checked the licensing on my backup server and I can see all the accepted license keys under 'serial numbers and license keys'. 

When I ordered this product I was told the Unix agents did not require a license to work.  Has this changed recently?

Eduardo Estrada's picture

So does this mean that you

So does this mean that you must have additional licenses available for these 'FREE' UNIX/Linux\Mac agents to work?  I have about 12 spare licenses not being used and I still can't get these to work past 60 days.  I have total of 60 licenses for Windows agents and 4 licenses for Windows backup servers and additional 4 Library expansion options.  I have checked the licensing on my backup server and I can see all the accepted license keys under 'serial numbers and license keys'. 

When I ordered this product I was told the Unix agents did not require a license to work.  Has this changed recently?

Eduardo Estrada's picture

Remote Agents for

Remote Agents for Linux\Unix\Macintosh Service are free for 60 days.  Symantec now requires a license for the Linux agents.