Hello,

I have a Windows 2003 Server with Backup Exec 11d running on it and doing the job just fine as it's backing up local drives on my server.   Today we just setup a NAS Applicance to move some of our data off of the server to and we have mapped the NAS drive letters to our server in hopes to backup the data.   I attempted to create a new backup policy today to target the newly presented network drives that are visible and the selection of the mapped drive is greyed out.   I'm getting the following messages:

"Selection of this item is dsiabled.   Possible Reasons are:

-   The Backup Exec Remote Agent for Windows Systems on the Remote Computer is a previous or imcompatible version.

-   A license for the Remote Agent is not installed on the media server.

-   You are not authorized to access this item

Possible Solutions are:

-  Reinstall the Remote Agent on the Remote Computer.
-  Enter a Remote Agent License number on the media server.
-  Use a different login account to connect to the remote computer.  

Would any one have any ideas what the cause could be of this problem or if what I'm trying to do is even possible?   (Backup a mapped network drive that is visible to my W2K3 Server)   Could this be a user issue and do I need to create an applicable account that is used on the Backup Exec Management Console on my NAS to allow this to work?

Many thanks for anyone that can assist me with this......

Best Regards,

kingfish434