backup exec desktop and laptop option Failed to load configuration settings
Created: 28 May 2010 | Updated: 02 Jul 2010 | 6 comments
This issue has been solved. See solution.
newly installed backup exec 2010, the remote agent is working fine with servers but the DLO is not
installing DLO agent on a pc, on first run an error window pops up
V-139-32778-3265 Failed to load configuration settings,
installed on another PC remotely still the same problem
upgraded the DB
osql -E -S %COMPUTERNAME%\BKUPEXEC -d BE_DLO -i DLODBUpgrade20.sql
osql -E -S %COMPUTERNAME%\BKUPEXEC -d BE_DLO -i DLODBUpgrade30.sql
osql -E -S %COMPUTERNAME%\BKUPEXEC -d BE_DLO -i DLODBUpgrade.sql
checked the registry about db instance BKUPEXEC, and with SQL manager
the problem is still there
any help is appreciated
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Have you created the user in the DLO console on BE 2010 on which you are installing the DLO agent. Please make sure you have the user configured first on DLO console on BE as it will try to connect to the user when you will launch it. Also make sure from the client you are able to access the NUDF shared location. Try to access it and try to create a folder in the NUDF, if you are not able to do so then problem with the permissions.
thanks for your reply Sazz
the user is created by itself when logs in to the pc, and auto user assignment assigns a profile (used the domain Administrator and another user with full admin rights)
NUDF is accessible, can create and delete folder & file
ohh.. i was not aware you are using user assignment as that creates the user automatically. Have you checked if the user is in the right domain and you have created the same domain name in the user right assignment.
Can you please create the same user manaully NOT through user right assignment That will isolate if problem is with the domain membership or it is some other thing
tried to add a user manually i got error as discribed in http://seer.entsupport.symantec.com/docs/302006.htm
but i have BE2010 new install not upgraded, windows 2008 R2 64x and sql express 2005
finally it worked
i deleted all the users and the auto user assignment, then created the users manually using the default profile
I had the exact Same issue: BE2010, Win 2008, DLO and automated users assignments.
I had to go to that PC's registry and add the server manually so maybe it 's a Bug on this release?
Also, have any of you tried to launch liveupdate? it fails for me everytime
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