Backup Exec Error: The network connection to the Backup Exec Remote Agent has been lost.
When I try to perform a backup of some shared resources in a remote server, after 20 hours, more or less, the job fails with this error and it can't continue:
" Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-34040 "
I have applied the official solution:
- Open Registry on the remtoe server
- Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameter
- Create a new dword value named IRPStackSize (case sensitve).
- Modify the value to between 11 and 50. (15 is the defult value when the key is not present; Recommend starting at 30. Note: On some computers, values from 33 through 38 and above can cause problems.)
- Reboot the server.
I modify IRPStackSize value to 30 (decimal). When I repeat the job, it fails again after 30 hours. In the two servers (remote and local) is installed Symantec Backup Exec 2010 R2 with the last updates.
Help me, please. Any idea?