Hi,

Turn on AOFO and try again...also, if you're trying to backup the flat files you're not going to be able to as BE's Active File Exclusion would exclude them.

Best bet in this case would be to use the Lotus Notes agent, if you're not already doing so.

THanks!

I presume that you are have the Domino agent and is selecting the .nsf from under the Lotus Domino Databases section and not ffrom under the C: drive.  If these assumptions are correct, there are a couple of things to check when .nsf files are skipped.

1) You should not be running any housekeeping jobs, like fixing or compacting databases when you are doing the backup.

2) The .nsf files could be corrupted.

Is this an error regularly seen?

Adding to pkh, the NSF mentioned are not mail files. Those are vital Domino files which are sometimes locked by Domino and hence are not accessible to other applications. 

A mail file can be backed up by Domino agent even if user is accessing it.

Hi CraigV,

First thanks for your post.

Actually I already Turn on AOFO option on Backup Job.

But for using lotus notes agent could you describe more..??

I already try those solution. I this that you mean backup using lotus notes agent..????

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

Thanks

Adding to the above, have a look at this KB as well -

http://www.symantec.com/business/support/index?page=content&id=TECH73136

Dear All,

Thanks for your support.

Yes, I see...lotus domino database,  I used Domino Agent.

Some database *.nsf file can be backup, some skipped.

actually total size I want to backup is around 550 GB (*.nsf files).

When Lotus domino server with O/S Win2K3 (vmware) + Disk storage (RAID 5) the backup procees *.nsf files is working properly.

After I migrate to new server with O/S Win2K8 (vmware) + Disk storage (RAID 1.0) to increase performance our domino server, the backup process is not working.

Thanks

Dear pkh 

Actually for daily operational lotus domino until now is working well.

We don't faced any problem in server and client. 

The lotus domino server version 7 still running on Win2K8.

Thanks

For information isf a 3rd party vendor does not support a given environment, then Backup Exec will not officially support it and won;t have been tested for it. Note: there is one main exception to the above, where a software manufacturer used to support it but has stopped support due to replacing the product with an updated version, we would normally continue support with the version of BE available at the time (with reasonable efforts exceptions covering SP or other changes to the operating system that might have an unexpected effect.)

As far as I remember, at least one older version of 32 bit Domino would allow an install on a 64bit operating system but Backup Exec did not support the backups.

Dear Colin

Now I'm running Domino version 7 32 bit on operating system W2K8 32 bit. is Backup Exec didn't support too..???

Thanks