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Backup EXEC Issue with ISA Server 2006

Created: 19 Sep 2008 • Updated: 02 Mar 2009

Isa 2006 server with Remote Backup Exec 12 agent intalled is  not visible in Console

 

All the latest frimware,software and patches are installed.

 

I have tried the following: http://support.microsoft.com/kb/556069    but it is not working yet. Any ideas?

 

1. Media Server must be configured to use Dynamic Port Range from 10000 - 10025
2. Create Ports and Protocol using ISA Protocol tab in right pane. ISA Server must be configured to allow traffic from ISA to Media Server for the aforementioned Port Range.
3. Firewall Client Installation must be enabled on ISA Server.
4. Kill any duplicate process if it is running in the Process Tab of Task Manager.

 Thanks

Johan