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Backup Exec Issue with restore of individual items.

Created: 08 Jan 2008 • Updated: 21 May 2010 | 2 comments

We are getting the following notice in the backup log

"The Backup Exec Remote Agent on the resource does not support the option to enable the restore of individual items. A backup was run, but you will not be able to restore individual items from this backup set"


However we have the correct options clicked in the backup.

Any suggestions

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Hywel Mallett's picture
I would guess this is because you have an old version of the remote agent on the server you are trying to backup. Have you recently done an upgrade from an older version of BE? If so, you need to redeploy the remote agent to your servers you wish to backup. (Tools, Install Remote Agents)
-Owen-'s picture

Thanks for your reply,

The version we have used has been the same for around 6 months though.