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Backup Exec Remote Agent 11d to 2010 R3 upgrade

Created: 15 Nov 2011 | 6 comments

I am in the process of upgrading Backup Exec 11d to Backup Exec 2010 R3.  When upgrading the Remote Agents from 11d to 2010, is it required to reboot the server?  I need to decipher whether I need to wait until after hours to install these updates.  They will be Server 2003 Agents and Exchange 2007 Agents.

 

Thanks!

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newsolutionBE's picture

Hi

 

Yes upgrading remote agent from 11d to 2010 r3 will require a restart of client computer

 

You can also try one more thing install remote agent manually on one of the server using the link below & that would be slient install & that would not require a restart

http://www.symantec.com/docs/TECH63239

Thanks & Regards

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Ken Putnam's picture

If a restart is required, it will be required whether the install is a push or a local install

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newsolutionBE's picture

Hi Ken

Thanks for the info but if you do silent install using setuppaa.cmd then restart will not be required I have tried that on several cases

Thank You

Thanks & Regards

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CraigV's picture

...it's all full-and-well to pick out someone for that, but you have neglected the fact that the OP MIGHT actually have AOFO installed. In which case installing with the AOFO line in the script will require a reboot. It clearly states that in the link you provided, so Ken isn't actually wrong.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Vivek Jain's picture

It would not be a "forced" reboot unless the AOFO option is installed...However, a reboot is recommended after the upgrade anytime, prior to the first backup though..

CraigV's picture

Hi there,

 

You can get around the reboot by editing the entry: PatchReboot out of the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec

Make a backup of the registry BEFORE deleting this. It allows you to start up the BE service on that particular server, and plan a reboot for a better time slot.

 

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...