backup exec remote agent unable to start upon every reboot
Updated: 21 May 2010 | 4 comments
Hi,
i have an issue with backup exec remote agent upon every reboot
timeout while waiting for service to start and the service did not respond in a timely fashion
This is an mcafee epo server
i add NDMP 11500/tcp into the service etc file.
sometime the backup fail when even the service is started .
This issue of not able to start up the agent has been on for a while
the remote agent is rev 10.1 5629.34 but every time it restart it is unable to automatically start
i have check the port and the port 11500 is not in use
do it need to detect the NDMP server before it can start the service?
how can i go about troubleshooting it?
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check the services for the
check the services for the remote agent and verify credentials as well make sure that it is set to automatic.
RE :backup exec remote agent unable to start
Ane event log entries when you try to start the service manually?
If this response answers your concern, please mark it as a "solution"
the credential is local
the credential is local system
no event log when i try to start manually, it show has successfully start
support.microsoft.com/kb/1938
support.microsoft.com/kb/193888
Check out this doc from Microsoft. Its a hack to set a service dependency which makes the service start last.
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