the backup exec remote agent for windows systems service terminated unexpectedly
My backup exec 2012 server is new install, and I have used it around 1 month.
I have upgraded the exchange 2003 server agent from 2010. My Agent version is 14.0 Rev. 1798.1244 and my server version is 14.0 Rev. 1798 (64-bit) running on windows 2008 R2. I use the backup exec 2012 to backup exchange 2003 Microsoft Information Store.
The agent crashed once a week with below message:
I have to reinstall the agent then it can resume normal, but after a few days, it will crash again with same issue. (It happended 3 times already)
While the agent crashed during the backup start, server will hold the job and unable to cancel. I have to reboot the server. But After reboot the server, the current tape will became "Not appendable (End marker unreadable)".
I believed that the issue come from the agent, how to resolve this issue?