Video Screencast Help

Backup Exec Selection list for Exchange 2007 showing weird storage groups

Created: 25 Mar 2010 • Updated: 22 May 2010 | 3 comments
WoCom's picture
This issue has been solved. See solution.


I'm having a really weird problem with creating a selection list for an Exchange 2007 Mailbox Server.  Exchange 2007 is fresh installed with SP2 and Rollup Update 2 applied.
Backup Exec server is MS Win Server 2003 R2 SP2 x64 with all hotfixed/updates applied.  Backup Exec version is 12.5 SP3 with all the lastest hotfixes.
I installed a remote agent on the Exchange 2007 server.
The exchange server has 5 storage groups, each one with a mailbox database.  This is the configuration:

When I try to create the selection list, this is what I get when I expand Microsoft Information Store under the Exchange Server:

The only Storage Group that is showing up is Storage Group 5 as you can see.
Why don't I see the other, and what are the other items above Storage Group 5 ?
Anyone has seen this?

Kind regards,

Comments 3 CommentsJump to latest comment

JoaoMatos's picture

User have permissions over other Storage Groups?
I know it's a basic question...




Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!

WoCom's picture


The user that we are using to Backup is Exchange Organization Administrator so yes.