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Backup Exec Server service stopped

Created: 08 Dec 2011 | 6 comments
JerryLP's picture
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Hi,

 

Backup Exec Server service stopped on a weekly basis, and backup failed resulting.

Backup Exec 2010 R2

 

 

Please help

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pkh's picture
08
Dec
2011
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Go to the Windows Event Log,

Go to the Windows Event Log, check what is the causing the service to fail and correct that.

Barnabus86's picture
08
Dec
2011
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In event viewe under

In event viewer under 'Application' are you getting two errors?

Process Beremote.exe requested memory dump...

&

Faulting application beremote.exe

JerryLP's picture
09
Dec
2011
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Yes,   See

Yes,

 

See below...

 

Thanks

 

 

Faulting application name: beserver.exe, version: 13.0.4164.107, time stamp: 0x4cc975bc
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c

pkh's picture
09
Dec
2011
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  I would suggest that you

 

I would suggest that you upgrade to BE 2010 R3 which is the latest version. Your existing licence keys will work.  You can download BE 2010 R3 from either the fileconnect site or www.backupexec.com. After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP1 and the latest hotfixes.
 
After you have upgraded to R3, push out the remote agent again.
Barnabus86's picture
13
Dec
2011
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Also do you have 'GRT' on for

Also do you have 'GRT' on for the backups you are running? If so try turning this off and running a backup. If that works the install hotfix 167791 which can be found at:

 

http://www.symantec.com/business/support/index?page=content&id=TECH167791

neo099's picture
17
Dec
2011
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Hello JerryLP, if you are

Hello JerryLP,

if you are able to...upgrade to BE 2010R3. It solved the problem with "stopped BE service" in my cases.

Thanxs