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Backup Exec System Recovery 2010 licenses on decommissioned servers

Created: 07 Apr 2013 | 2 comments

Hello,

I am wanting to confirm some information one of my techs was given from phone tech support regarding reusing licenses of BESR 2010 from decommissioned servers. He was told the licenses can't be used on new servers. The old servers were running Server 2003 R2 and I would think that there should be a way for us to use the licenses we paid for on new servers running Server 2008 R2.  Can you please confirm this info?

Thank you.

Operating Systems:

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Markus Koestler's picture

From the technical side this is definetly not true. As long as you install BESR2010 again the license will still be accepted. But if you are really allowed to do that, I don't know. Did your guys get this information from the licensing department ? --> http://www.symantec.com/support/assistance_care.jsp

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Markus Koestler's picture

Did you get all the information you need ?

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