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Backup Exec System State Backup Fails

Created: 18 Mar 2013 • Updated: 29 Mar 2013 | 1 comment
This issue has been solved. See solution.

We are getting the following error when we perform a system state backup. 

Directory not found. Can not backup directory \Registry\C:\WINDOWS\system32\config\systemprofile and its subdirectories.

The directory C:\WINDOWS\system32\config\systemprofile does exist.  Why are we getting this error and what can be done to fix it so that we can get a good backup.


Wendy Hodgson

Operating Systems:

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CraigV's picture

Hi Wendy,

This will happen if an application was uninstalled and didn't clean up everything. You can try creating a dummy file in the location of that file (C:\Windows\.....) which will "confuse" BE into thinking the file exists.


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