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Backup Exec : Tape library error " Obstruction check picker"

Created: 13 Aug 2012 | 3 comments

Hi,

We have Backup Exec 12 and Dell Power Vault 132T tape library. on the display screen of tape library it gives the error message  " Obstruction check picker "

Please let me know; any possible solution

Thanks,

Shkeel

Comments 3 CommentsJump to latest comment

AmolB's picture

Its seems like an hardware issue, refer to below link.

http://support.dell.com/support/edocs/stor-sys/132TLTO2/en/ug_tl/trouble.htm

80h and E0h
Obstruction
Check Picker
The picker has reported a move failure, which may be caused by an obstruction of the picker, such as partially extended tapes into the picker path, an ejected tape from a drive, or a tape within the picker partially extending out of the picker. Try to clear the obstruction. Contact Technical Support.
pkh's picture

Access the library using its WebUI and check that there is nothing in the tape drive.  Try moving a tape from  one slot to another.  If this fails, then you need to contact your vendor to look at the tape drive.  It is a hardware fault.

Larry Fine's picture

Open the door, remove the magazines and look with a flashlight for anything in the wrong place.  Not a BE issue.

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