Video Screencast Help

Backup Exec Version identification

Created: 16 Oct 2013 • Updated: 18 Oct 2013 | 4 comments
This issue has been solved. See solution.

I am new to Backup Exec. 

Our company has Backup Exec 2012 installed and the only version identification I can find just says version 1798. 

- How do I ascertain the exact version and update level of our Backup Exec 2012 main server installation? 

- How do I ascertain the exact version and update level of the Remote Agents running on our servers?


Operating Systems:

Comments 4 CommentsJump to latest comment

lmosla's picture

Hello,  Go to the Backup Exec Icon and select Help and Documentation then click About Backup Exec.

on the remote servers you can go to the RAWs folder and right click view properties and version or from Programs and Features you can view the version on the Symantec Backup Exec program.

I recommend going to Backup Exec and running Live Updates by clicking on the Backup Exec icon - selecting LiveUpdates  when all have been ran  make sure and push the remote agent out to your remote servers.
charliec2's picture

Thank you Imosla.  I did go to About Backup Exec and that is where I found the "version 1798".  Nothing about SP1 or SP2.  Would it indicate an SP level if one had been applied?

lmosla's picture

 if you go to Installed Updates it will say Service Pack 2 if it has been installed

also you can go to C:\Program Files\Symantec\Backup Exec - locate Beremote.exe - view the properties and details adn the the version listed should be 14.0.1798.1244 

charliec2's picture

Thank you Imosla.  Installed Updates gave me exactly what I was looking for.  Learning the click sequences.  Thanks again.