backup exec was unable to initialize and communicate with the device (unspecified error)
The full message in my active alerts say:
Storage: Disk storage 0001
Job Name: --NA--
Date and Time: 7/31/2012 9:34:23 AM
Message: Backup Exec was unable to initialize and communicate with the device Disk storage 0001 [FIXEDB2DDevice 1.00] (Unspecified error). Click the link below for more information on how to diagnose the problem.
Click here for more information: Knowledge Base article # V-275-1017
Background information leading to these events:
Yesterday I re-created the E drive on Backup1. This caused a problem with the Backup Exec “Disk storage 0001” device which is a backup to disk folder going to the E drive. We do not use this and never will, but it’s causing error messages and device discovery to take a long time. I would like to either make it work properly or delete it all together. However, when I delete it I get a "catastrophic" failure message and the device is not removed. The only support topic I found about this was outdated and for deleting disk folder on an unavailable NAS device and it said you need to contact support so they can manipulate the database.