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Backup exec.cloud agent

Created: 31 May 2013 • Updated: 02 May 2014 | 1 comment
andrademac's picture
This issue has been solved. See solution.

My backup exec.cloud agent is displaying the error: "The backup agent is operating with a stale data encryption passphrase", The uninstall and reinstall process didn´t work. I don´t remember I had had a encryption passphrase.

 

Operating Systems:

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CraigV's picture

...best to log a call with Symantec directly and ask them to resolve this for you.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION