Backup failing with communication error E00084F9
Backup Exec 2012 Version 14.0 Revision 1798 (64-bit) - Windows Server 2008 R2 Standard
I have multiple servers that do incremental backups Mon-Friday to a specific tape in a Quantum Superloader 3 using DLTtape VS1 (DLT-V4) tapes.We had 20 tapes in our library and the backups to those tapes work with out an issue. I recently purchased 5 more the exact same kinds of tapes but when I run the backup jobs to those tapes the first job runs fine but the second job either bombs at the beginning or sometime during.
I will get the following errors.
The device, \Device\Scsi\adpu160m1, is not ready for access yet.
The device, \Device\Scsi\adpu160m1, did not respond within the timeout period.
Storage device "QUANTUM 0001" reported an error on a request to write data to media.
Error reported: 0x17 V-79-57344-34028 - A backup storage read/write error has occurred.
Storage device "QUANTUM 0001" reported an error on a request to read data from media.
Error reported: The request could not be performed because of an I/O device error. V-79-57344-33992 - The backup storage device has failed.
Also after it fails under Apendable Until in the Robotic Library details it will state Not Appendable (End Marker Unreadable)
This ONLY happens with the new tapes. I had those 5 tapes replaced but I am still having this issue. I've done both a quick and long erase on the tapes.
I've talked to Symantec Support and to Quantum and all I am getting from them is a SCSI issue or bad tapes. But 10 bad tapes from 2 seperate orders??? Also if it is a SCSI problem why does this only happen with the new tapes. I am running the same jobs the same way on the same hardware. The ONLY difference is the new tapes.
Any help would be greatly appreciated.