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Backup failing with error code 23

Created: 29 Mar 2013 • Updated: 01 Apr 2013 | 11 comments
This issue has been solved. See solution.

Hello Mariann/All.

Now it is failing with error code 23, below are job details..

03/29/2013 02:22:37 - Error bpbrm (pid=14172) bpcd on alliance-qa exited with status 23: socket read failed
03/29/2013 02:22:37 - Info bpbrm (pid=14172) alliance-qa is the host to backup data from
03/29/2013 02:22:37 - Error bpbrm (pid=14172) cannot send mail because BPCD on alliance-qa exited with status 23: socket read failed
03/29/2013 02:22:37 - Info bpbkar (pid=0) done. status: 23: socket read failed
03/29/2013 03:18:27 - Info nbjm (pid=22552) starting backup job (jobid=1769685) for client alliance-qa, policy Unix-serv-FS, schedule Incr
03/29/2013 03:18:27 - Info nbjm (pid=22552) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1769685, request id:{3B819E5C-9849-11E2-8D5A-98AC0604E2E3})
03/29/2013 03:18:27 - requesting resource usnbub5504-omaha-dd-1-lsu-dp-su
03/29/2013 03:18:27 - requesting resource usnbub5500.NBU_CLIENT.MAXJOBS.alliance-qa
03/29/2013 03:18:27 - requesting resource usnbub5500.NBU_POLICY.MAXJOBS.Unix-serv-FS
03/29/2013 03:18:27 - granted resource  usnbub5500.NBU_CLIENT.MAXJOBS.alliance-qa
03/29/2013 03:18:27 - granted resource  usnbub5500.NBU_POLICY.MAXJOBS.Unix-serv-FS
03/29/2013 03:18:27 - granted resource  MediaID=@aaaab;DiskVolume=omaha-dd-1-lsu;DiskPool=omaha-dd-1-lsu-dp;Path=omaha-dd-1-lsu;StorageServer=usnbd8-502-brn;MediaServer=usnbub5504-brn
03/29/2013 03:18:27 - granted resource  usnbub5504-omaha-dd-1-lsu-dp-su
03/29/2013 03:18:28 - estimated 0 kbytes needed
03/29/2013 03:18:28 - Info nbjm (pid=22552) started backup job for client alliance-qa, policy Unix-serv-FS, schedule Incr on storage unit usnbub5504-omaha-dd-1-lsu-dp-su
03/29/2013 03:18:29 - started process bpbrm (pid=14172)
03/29/2013 03:18:29 - end writing
03/29/2013 03:28:29 - Info nbjm (pid=22552) starting backup job (jobid=1769685) for client alliance-qa, policy Unix-serv-FS, schedule Incr
socket read failed  (23)
 

But bpcd port is working, telnet to pbx is not working

[80092345@usnbub5500 sbin]$ telnet alliance-qa 13782
Trying 171.74.72.119...
Connected to alliance-qa.hospira.corp (171.74.72.119).
Escape character is '^]'.
 

[80092345@usnbub5500 sbin]$ telnet alliance-qa 13724
Trying 171.74.72.119...
Connected to alliance-qa.hospira.corp (171.74.72.119).
Escape character is '^]'.

[80092345@usnbub5500 sbin]$ telnet alliance-qa 1556
Trying 171.74.72.119...
telnet: connect to address 171.74.72.119: Connection refused
telnet: Unable to connect to remote host: Connection refused

Client OS is solaris 8, earlier by mistake i wrote wrong..
 

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wannawin's picture

Hello All.

From client to master server , telnet to bbx is working fine..

Marianne's picture

.... BPCD on alliance-qa exited with status 23: socket read failed

The error tells us exactly where to look....
Please post client's bpcd log.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

wannawin's picture

Hello Marianne.

PF bpcd logs below

03:57:51.547 [24337] <2> bpcd main: offset to GMT 21600

03:57:51.547 [24337] <2> logconnections: BPCD ACCEPT FROM 171.74.74.1.57166 TO 171.74.72.119.13724

03:57:51.547 [24337] <2> bpcd main: setup_sockopts complete

03:57:51.549 [24337] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 57166

03:57:51.549 [24337] <2> bpcd valid_server: comparing usnbub5500-brn and usnbub5500

03:57:51.549 [24337] <2> bpcd valid_server: comparing usnbub5500 and usnbub5500

03:57:51.549 [24337] <4> bpcd valid_server: hostname comparison succeeded

03:57:51.549 [24337] <2> bpcd main: output socket port number = 1 03:57:51.590 [24337] <2> bpcd main: Duplicated vnetd socket on stderr 03:57:51.590 [24337] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated 03:57:51.590 [24337] <2> bpcd main: VERBOSE = 0 03:57:51.590 [24337] <2> bpcd main: Not using VxSS authentication with usnbub5500

03:57:51.629 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST 03:57:51.630 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST 03:57:51.630 [24337] <2> bpcd main: BPCD_READ_USERS_CONFIG_RQST

03:57:51.635 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST

03:57:51.635 [24337] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST

03:57:51.639 [24337] <2> bpcd main: BPCD_DISCONNECT_RQST 03:57:51.640 [24337] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

04:06:34.148 [11370] <2> bpcd main: offset to GMT 21600

04:06:34.148 [11370] <2> logconnections: BPCD ACCEPT FROM 171.74.74.1.37523 TO 171.74.72.119.13724

04:06:34.148 [11370] <2> bpcd main: setup_sockopts complete 04:06:34.150 [11370] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 37523 04:06:34.150 [11370] <2> bpcd valid_server: comparing usnbub5500-brn and usnbub5500 04:06:34.150 [11370] <2> bpcd valid_server: comparing usnbub5500 and usnbub5500 04:06:34.150 [11370] <4> bpcd valid_server: hostname comparison succeeded

04:06:34.151 [11370] <2> bpcd main: output socket port number = 1

04:06:34.195 [11370] <2> bpcd main: Duplicated vnetd socket on stderr

04:06:34.195 [11370] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated

04:06:34.195 [11370] <2> bpcd main: VERBOSE = 0

04:06:34.195 [11370] <2> bpcd main: Not using VxSS authentication with usnbub5500

04:06:34.238 [11370] <2> bpcd main: BPCD_PEERNAME_RQST

04:06:34.238 [11370] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 37523

04:06:34.242 [11370] <2> bpcd main: BPCD_HOSTNAME_RQST

04:06:34.246 [11370] <2> bpcd main: BPCD_CLIENTNAME_RQST 04:06:34.250 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.252 [11370] <2> bpcd main: BPCD_GET_PLATFORM_RQST

04:06:34.256 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.257 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST

04:06:34.258 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/bin/version

04:06:34.258 [11370] <2> parsePatchVersionString: parsing = >6.5.3.1 <

04:06:34.258 [11370] <2> parsePatchVersionString: theRest = ><

04:06:34.262 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.263 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST

04:06:34.264 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/version

04:06:34.264 [11370] <16> retrieveLocalPatchVersion: Couldn't open file, stat = 2, No such file or directory

04:06:34.307 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.309 [11370] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST

04:06:34.323 [11370] <2> bpcd main: BPCD_GET_STDOUT_SOCKET_RQST

04:06:34.323 [11370] <2> bpcd main: socket port number = 1

04:06:35.262 [11370] <2> bpcd main: Connected on output socket

04:06:35.262 [11370] <2> bpcd main: Skipping shutdown of send side of stdout.

04:06:35.262 [11370] <2> bpcd main: Duplicated socket on stdout

04:06:35.263 [11370] <2> bpcd main: BPCD_DISCONNECT_RQST

04:06:35.263 [11370] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

03:57:51.547 [24337] <2> bpcd main: offset to GMT 21600

03:57:51.547 [24337] <2> logconnections: BPCD ACCEPT FROM 171.74.74.1.57166 TO 171.74.72.119.13724

03:57:51.547 [24337] <2> bpcd main: setup_sockopts complete

03:57:51.549 [24337] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 57166

03:57:51.549 [24337] <2> bpcd valid_server: comparing usnbub5500-brn and usnbub5500

03:57:51.549 [24337] <2> bpcd valid_server: comparing usnbub5500 and usnbub5500

03:57:51.549 [24337] <4> bpcd valid_server: hostname comparison succeeded

03:57:51.549 [24337] <2> bpcd main: output socket port number = 1 03:57:51.590 [24337] <2> bpcd main: Duplicated vnetd socket on stderr 03:57:51.590 [24337] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated 03:57:51.590 [24337] <2> bpcd main: VERBOSE = 0 03:57:51.590 [24337] <2> bpcd main: Not using VxSS authentication with usnbub5500

03:57:51.629 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST 03:57:51.630 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST 03:57:51.630 [24337] <2> bpcd main: BPCD_READ_USERS_CONFIG_RQST

03:57:51.635 [24337] <2> bpcd main: BPCD_GET_VERSION_RQST

03:57:51.635 [24337] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST

03:57:51.639 [24337] <2> bpcd main: BPCD_DISCONNECT_RQST 03:57:51.640 [24337] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

04:06:34.148 [11370] <2> bpcd main: offset to GMT 21600

04:06:34.148 [11370] <2> logconnections: BPCD ACCEPT FROM 171.74.74.1.37523 TO 171.74.72.119.13724

04:06:34.148 [11370] <2> bpcd main: setup_sockopts complete 04:06:34.150 [11370] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 37523 04:06:34.150 [11370] <2> bpcd valid_server: comparing usnbub5500-brn and usnbub5500 04:06:34.150 [11370] <2> bpcd valid_server: comparing usnbub5500 and usnbub5500 04:06:34.150 [11370] <4> bpcd valid_server: hostname comparison succeeded

04:06:34.151 [11370] <2> bpcd main: output socket port number = 1

04:06:34.195 [11370] <2> bpcd main: Duplicated vnetd socket on stderr

04:06:34.195 [11370] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated

04:06:34.195 [11370] <2> bpcd main: VERBOSE = 0

04:06:34.195 [11370] <2> bpcd main: Not using VxSS authentication with usnbub5500

04:06:34.238 [11370] <2> bpcd main: BPCD_PEERNAME_RQST

04:06:34.238 [11370] <2> bpcd peer_hostname: Connection from host usnbub5500 (171.74.74.1) port 37523

04:06:34.242 [11370] <2> bpcd main: BPCD_HOSTNAME_RQST

04:06:34.246 [11370] <2> bpcd main: BPCD_CLIENTNAME_RQST 04:06:34.250 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.252 [11370] <2> bpcd main: BPCD_GET_PLATFORM_RQST

04:06:34.256 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.257 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST

04:06:34.258 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/bin/version

04:06:34.258 [11370] <2> parsePatchVersionString: parsing = >6.5.3.1 <

04:06:34.258 [11370] <2> parsePatchVersionString: theRest = ><

04:06:34.262 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.263 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST

04:06:34.264 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/version

04:06:34.264 [11370] <16> retrieveLocalPatchVersion: Couldn't open file, stat = 2, No such file or directory

04:06:34.307 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.309 [11370] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST

04:06:34.323 [11370] <2> bpcd main: BPCD_GET_STDOUT_SOCKET_RQST

04:06:34.323 [11370] <2> bpcd main: socket port number = 1

04:06:35.262 [11370] <2> bpcd main: Connected on output socket

04:06:35.262 [11370] <2> bpcd main: Skipping shutdown of send side of stdout.

04:06:35.262 [11370] <2> bpcd main: Duplicated socket on stdout

04:06:35.263 [11370] <2> bpcd main: BPCD_DISCONNECT_RQST

04:06:35.263 [11370] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

bptestbpcd output below:

usnbub5500:root# ./bptestbpcd -client alliance-qa -verbose -debug

04:06:34.085 [8103] <2> bptestbpcd: VERBOSE = 0

04:06:34.090 [8103] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376:                                                                                         0: getsockopt SO_ERROR returned: 111 0x0000006f

04:06:34.112 [8103] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1                                                                                        957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

04:06:34.113 [8103] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1                                                                                        971: 0: service: bpcd

04:06:34.117 [8103] <2> logconnections: BPCD CONNECT FROM 171.74.74.1.37523 TO 1                                                                                        71.74.72.119.13724 fd = 3

04:06:34.118 [8103] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376:                                                                                         0: getsockopt SO_ERROR returned: 111 0x0000006f

04:06:34.148 [8103] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0:                                                                                         connect: VNETD CONNECT FROM 171.74.74.1.48230 TO 171.74.72.119.13724 fd = 4

04:06:34.148 [8103] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/                                                                                        vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

04:06:34.152 [8103] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/                                                                                        vnet_vnetd.c.462: 0: ipc_string: /tmp/vnet-11378364547994151033000000000-Niaqow

1 1 1

171.74.74.1:37523 -> 171.74.72.119:13724 171.74.74.1:48230 -> 171.74.72.119:13724

04:06:34.239 [8103] <2> bpcr_get_peername_rqst: Server peername length = 10

04:06:34.243 [8103] <2> bpcr_get_hostname_rqst: Server hostname length = 15

04:06:34.247 [8103] <2> bpcr_get_clientname_rqst: Server clientname length = 15 04:06:34.250 [8103] <2> bpcr_get_version_rqst: bpcd version: 06530000

04:06:34.252 [8103] <2> bpcr_get_platform_rqst: Server platform length = 8

04:06:34.256 [8103] <2> bpcr_get_version_rqst: bpcd version: 06530000 04:06:34.260 [8103] <2> bpcr_patch_version_rqst: theRest == > <

04:06:34.262 [8103] <2> bpcr_get_version_rqst: bpcd version: 06530000

04:06:34.306 [8103] <2> bpcr_patch_version_rqst: theRest == > <

04:06:34.308 [8103] <2> bpcr_get_version_rqst: bpcd version: 06530000

04:06:34.320 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1529: 0: in failed file cache: -2 0xfffffffffffffffe

04:06:34.320 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1530: 0: in failed file cache name: usnbub5502-brn.hospira.com

04:06:34.320 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1531: 0: in failed file cache service: NULL

04:06:34.320 [8103] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.                                                                                        1225: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

04:06:34.320 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2958: 0:                                                                                         vnet_cached_getaddrinfo() failed: 6 0x00000006

04:06:34.320 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2959: 0:                                                                                         vnet_cached_getaddrinfo() failed: -2 0xfffffffffffffffe

04:06:34.320 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2960: 0:                                                                                         vnet_cached_getaddrinfo() failed: usnbub5502-brn.hospira.com

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1529: 0: in failed file cache: -2 0xfffffffffffffffe

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1530: 0: in failed file cache name: usnbub5050-brn.hospira.corp

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1531: 0: in failed file cache service: NULL

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.                                                                                        1225: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2958: 0:                                                                                         vnet_cached_getaddrinfo() failed: 6 0x00000006

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2959: 0:                                                                                         vnet_cached_getaddrinfo() failed: -2 0xfffffffffffffffe

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2960: 0:                                                                                         vnet_cached_getaddrinfo() failed: usnbub5050-brn.hospira.corp

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1529: 0: in failed file cache: -2 0xfffffffffffffffe

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1530: 0: in failed file cache name: usnbub5051-brn.hospira.corp

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo_and_update: ../../libvlibs/vnet_                                                                                        addrinfo.c.1531: 0: in failed file cache service: NULL

04:06:34.321 [8103] <2> vnet_cached_getaddrinfo: ../../libvlibs/vnet_addrinfo.c.                                                                                        1225: 0: vnet_cached_getaddrinfo_and_update() failed: 6 0x00000006

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2958: 0:                                                                                         vnet_cached_getaddrinfo() failed: 6 0x00000006

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2959: 0:                                                                                         vnet_cached_getaddrinfo() failed: -2 0xfffffffffffffffe

04:06:34.321 [8103] <2> vnet_same_host: ../../libvlibs/vnet_addrinfo.c.2960: 0:                                                                                         vnet_cached_getaddrinfo() failed: usnbub5051-brn.hospira.corp

PEER_NAME = usnbub5500

HOST_NAME = alliance-qa-brn

CLIENT_NAME = alliance-qa-brn

VERSION = 0x06530000

PLATFORM = solaris8

PATCH_VERSION = 6.5.3.1

SERVER_PATCH_VERSION = -1.-1.-1.-1

MASTER_SERVER = usnbub5500-brn

EMM_SERVER = usnbub5500-brn

NB_MACHINE_TYPE = CLIENT

04:06:34.324 [8103] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1376:                                                                                         0: getsockopt SO_ERROR returned: 111 0x0000006f

04:06:35.216 [8103] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0:                                                                                         connect: VNETD CONNECT FROM 171.74.74.1.43719 TO 171.74.72.119.13724 fd = 5

04:06:35.216 [8103] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/                                                                                        vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

04:06:35.217 [8103] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/                                                                                        vnet_vnetd.c.462: 0: ipc_string: /tmp/vnet-11439364547995217901000000000-rza4vw

171.74.74.1:43719 -> 171.74.72.119:13724

<2>bptestbpcd: EXIT status = 0

04:06:35.264 [8103] <2> bptestbpcd: EXIT status = 0

Marianne's picture

Something wrong with installation on client.
Ininitially able to read own patch version, then not:

04:06:34.258 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/bin/version

04:06:34.258 [11370] <2> parsePatchVersionString: parsing = >6.5.3.1 <

04:06:34.258 [11370] <2> parsePatchVersionString: theRest = ><

04:06:34.262 [11370] <2> bpcd main: BPCD_GET_VERSION_RQST

04:06:34.263 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST

04:06:34.264 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/version

04:06:34.264 [11370] <16> retrieveLocalPatchVersion: Couldn't open file, stat = 2, No such file or directory

This is probably why client does not start bpbkar after successful connection from media server.

Please update client patch level to 6.5.6 and see if that makes a difference.

PS: Any reason why entire bptestbpcd output is bold
It makes reading difficult....

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

wannawin's picture

Hello Marianne.

Sorry for BOLD, will take care in future.

I will send mail for upgrade, will let you know once done.

Can you please provide me a link where i get 6.5.6 patch version.

Client is solaris8

Marianne's picture

Not at my laptop right now - please go to the 'Handy NBU links' in my signature - you will find a 'Master Download' link. There you will find a link to all 6.5.6 downloads.
You need to download the 'Unix Clients' patch.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Vickie's picture
Hi Marianne ,
 
I have a doubt here, from your earlier post then the above.
 
As per BPCD logs, it is trying to find the version file under "/usr/openv/netbackup/" 
 
Whereas in Client server "Version file" only exists under "/usr/openv/netbackup/bin" file system.
 
Why is it trying to find it under "/usr/openv/netbackup/".
 
Do this refers to Master Server "Version file" or what, I guess its not.
 
04:06:34.263 [11370] <2> bpcd main: BPCD_PATCH_VERSION_RQST
 
04:06:34.264 [11370] <2> retrieveLocalPatchVersion: Reading from /usr/openv/netbackup/version
 
Please assist.
 
Marianne's picture

You are correct - seems the version error is a red herring....

We are looking at connection attempts from different servers.

Failed backup attempt in opening post is from Media server usnbub5504-brn but bpcd log collected about an hour later shows successful connection from a server called  usnbub5500
bptestbpcd was also done from usnbub5500.

We need to see client's bpcd log after backup attempt or bptestbpcd from media server usnbub5504-brn.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
wannawin's picture

Hello Marianne.

I want that backup of this client is going through master server only(usnbub5500), i will change the storage unit.

And i provided bpcd logs when bptestbpcd was did from master server..

Now what next?

Marianne's picture

Now what next?

You already said it - change Storage Unit. Backup should work.

Why not fix connectivity between media server and client? This will give you more flexible backup options.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

wannawin's picture

Hello marianne.

This is done, media server entry was missing at client side, just update that and it is going good..

Thanks for help..