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Backup failing with error code 59

Created: 25 Sep 2012 • Updated: 28 Sep 2012 | 2 comments
This issue has been solved. See solution.

Hello All.

 

Backup is going good with master server but its is failing with media server with 59..

 

Master server NBU version : 7.1.0.2

Master server OS: SunOS 5.10

Media server NBU version: 7.0.1

Media OS: Linux, SuSE2.6.16

Client OS:  Linux, RedHat2.6

Client NBU:  7.0.0

 

tus1shsnbupeb02:/usr/openv/netbackup/bin/admincmd # sudo ./bptestbpcd -client XXXXX -verbose -debug
14:49:04.293 [13298] <2> bptestbpcd: VERBOSE = 1
14:49:04.293 [13298] <2> ConnectionCache::connectAndCache: Acquiring new connection for host <Master server>, query type 223
14:49:04.311 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1113: 0: connect failed: 22 0x00000016
14:49:04.327 [13298] <2> vnet_pbxConnect: pbxConnectEx Succeeded
14:49:04.327 [13298] <2> logconnections: BPDBM CONNECT FROM <Media server IP addresss>.47983 TO <Master server IP address>.1556 fd = 3
14:49:04.353 [13298] <2> db_CLIENTsend: reset client protocol version from 0 to 6
14:49:04.402 [13298] <2> db_end: Need to collect reply
14:49:04.403 [13298] <2> db_freeEXDB_INFO: ?
14:49:04.415 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1113: 0: connect failed: 22 0x00000016
14:49:04.419 [13298] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.656: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer
14:49:04.419 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1658: 0: vnet_pbxConnect() failed: 18 0x00000012
14:49:04.419 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1659: 0: save_errno: 104 0x00000068
14:49:04.419 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1660: 0: use_vnetd: 0 0x00000000
14:49:04.419 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1661: 0: cr->vcr_service: bpcd
14:49:04.419 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1293: 0: do_service failed: 18 0x00000012
14:49:04.419 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1113: 0: connect failed: 22 0x00000016
14:49:04.420 [13298] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2196: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
14:49:04.420 [13298] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2210: 0: service: bpcd
14:49:04.466 [13298] <2> logconnections: BPCD CONNECT FROM <Media server IP addresss>.54910 TO <client IP address>.13724 fd = 3
14:49:04.467 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1113: 0: connect failed: 22 0x00000016
14:49:04.467 [13298] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.656: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer
14:49:04.467 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1658: 0: vnet_pbxConnect() failed: 18 0x00000012
14:49:04.467 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1659: 0: save_errno: 104 0x00000068
14:49:04.467 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1660: 0: use_vnetd: 1 0x00000001
14:49:04.467 [13298] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1661: 0: cr->vcr_service: vnetd
14:49:04.467 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1293: 0: do_service failed: 18 0x00000012
14:49:04.467 [13298] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1113: 0: connect failed: 22 0x00000016
14:49:04.468 [13298] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1615: 0: connect: VNETD CONNECT FROM <Media server IP addresss>.59444 TO 172.24.178.104.13724 fd = 4
14:49:04.468 [13298] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.540: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
14:49:04.509 [13298] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.557: 0: ipc_string: /tmp/vnet-26214317596277345727000000000-4OTh53
14:49:04.551 [13298] <2> local_bpcr_connect: expected reserved port, got 13724
14:49:04.552 [13298] <2> ConnectToBPCD: bpcd_connect_and_verify(client name, client name) failed: 46
<16>bptestbpcd main: Function ConnectToBPCD(client name) failed: 46
14:49:04.553 [13298] <16> bptestbpcd main: Function ConnectToBPCD(client name) failed: 46
<2>bptestbpcd: server not allowed access
14:49:04.553 [13298] <2> bptestbpcd: server not allowed access
<2>bptestbpcd: EXIT status = 46
14:49:04.553 [13298] <2> bptestbpcd: EXIT status = 46
server not allowed access

Please provide solution....

 

Comments 2 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Please check on client host which host name is resolved by media server's IP, and then check if this host name is added in server list(SERVER line in /usr/openv/netbackup/bp.conf).

If there are no such SERVER line in bp.conf, add it and retry.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

SOLUTION
V P S's picture

Issue resolved..

 

Logs wsa not generated so i just reinstall the clients.Now issue resolved.

 

Thanks for support