Enable the legacy mailbox support from the option menu.

GRT should be able to do this? I see the option said use GRT instead.

As I know, GRT allow you to back entire information store and then restore mailbox individually.

Hi John

Are you backing up to disk or to tape?  If you use GRT direct to tape, you won't be able to drill down through the individual mailboxes, but if you back up to disk first (then do a duplicate job to back up to tape), you should be fine.

Hope this helps

Doug.

I myself have been wondering how to restore individual boxes using GRT in 12.5 and not selecting the mailboxes in the backup. I have not found a way to restore individual boxes with GRT. anyone know. I have gone over the doc's and it says its suposed to but  no joy.

As I've said above, if you're backing up direct to tape, then you won't be able to restore individual mailboxes/messages - you'll have to stage your backup to disk first, then if you want it backed up to tape, you'll have to set up a duplicate job to copy it to tape.

The target are backup to disk, however it doesnt work. would be great if i could have it fixed.

I have the same issue.  We back up to disk anyway and it doesn't work.  The only possible reason I've found is that a permission is missing for the backup service, but I haven't been able to check that out yet.

Strange, I've used GRT direct to tape on Exchange 2003 and am able to drill right down to the message level in the backup catalogs.  Is this perhaps a hotfix issue?

Has the issue with backing up Exchange via GRT to removable disk been fixed?  As I recall, the IMG folders would not overwrite on removable disks.