Backup job hangs
We are running Backup Exec 2010 R3 on Windows Server 2003 R2. We have a job setup that contains 3 different servers = 2 are Server 2008 R2 and 1 is a Storage Server 2008 R2. Each morning we come in and the job is still active and it says running even though it is not. Looking at the logs the 2 Server 2008 R2 servers ran and finished but the Storage Server is running but hasn't backed anything up. We cannot cancel the job either. We need to restart the Backup Exec services for the job to clear. After that we look in the job log and see error '30008821 - Job was recovered as a result of Backup Exec RPC service starting. No user action is required. For additional information regarding this error refer to link V-79-57344-34849.' However, I think we are seeing this error because of restarting the Backup Exec services. All other jobs work fine and there are no errors in the event logs on either the media server or the target server. Any thoughts?
I did try uninstalling the agent but it failed. I was able to manually uninstall and reinstall it and the backup worked for 1 night. Now it is failing again. We tried a manual B2D job of just that server and it stays queued and doesn't run.