Hello maybe someone on here can help me out with a problem I am currently having...
I have a server that is running Microsoft Server 2008 and Backup exec 12.5. I have 2 Dell storage arays that I run my backups to from all the servers within my company. On this particular server both sets of backups were running fine until about a month ago and then all of the sudden the one set of backups going to the one array started to fail every single time because the device would go off line. It will write several files and then it will fail randomly. This is the first media error message that I get:
The backup-to-disk device is offline:
This is typically caused by the folder becoming inaccessible due to it being deleted, renamed, or unshared. It may also be caused by a disk full condition. The folder state has been set to offline. Please attend to this condition. Additional detail may be found in the Event Viewer - Application Log.
Followed by a job cancellation message:
The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped.
The service never stops, as it alludes to. Also I have several other servers running various versions of backup exec that all run to this same device without a problem.