Backup of OS files works, Oracle database fails on Sun Solaris 10 server
I have a problem I hope someone can help me with. I have a new database server and am trying to get Oracle backups to work. The server is a Sun SPARC server running Solaris 10 and my plan is to eventually migrate off my old server which is also a Sun SPARC server running Solaris 10. My NetBackup Administration Console is version 6.5 and runs in a Windows server. My system administrator has installed the NetBackup 6.5 client and the Oracle 6.5 database agent (from the options tar file) and applied the 6.5.1 patch. On the Administration console I can navigate to NetBackup Management > Host Properties > Client, successfully connect to my new server and have the Admin Console report that the client is running 6.5.1. I've compelted the tests in the troubleshooting guide (ping, telnet to a port) and all have worked perfectly. I've even created a test policy on the administration console and successfully did an OS backup of the >3400 files under /etc. This tells me that there are no networking or firewall issues between my NetBackup console and my new database server.
Next, I copied the Oracle database backup script from my old server to the new one but when I try to run an Oracle database backup, it immediately fails with "the backup failed to back up the requested files(6)". I've confirmed that the permissions on the backup script on the new server match the permissions on the server where everything works. After attempting a database abckup on the new server I find that the backup script did NOT create any log file so it appears it was never started. In addition, I've checked the following directories and they are all empty:
For what it's worth I've confirmed that all the above directories are set to 777 permission so that my oracle account has write access. This is an extremely frustrating problem as 1) OS backups work, 2) DB backups fail and 3) there are absolutely zero log files showing what the source of the problem may be.
Any suggestion on how to investigate this further would be greatly appreciated.