Video Screencast Help

Backup Problem

Created: 14 Dec 2012 • Updated: 29 Jan 2013 | 3 comments
This issue has been solved. See solution.


       I moved 1 tape to Scratch media, It's taking backup device and the job is still Queued. In alerts It's showing "Please Close the robotic library door".

The tape is currntly located in device. How to i fix this issue.

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VJware's picture

Try responding OK to the alert..If this doesn't work, you'll have to cancel the backup...ensure the library's door is properly closed & re-try.

vigneshwaran's picture

Hi Thanks for your reply.

    I fixed this issue.

- vicky

- Vicky
vigneshwaran's picture


     The solution is, Right Click your device liberary and click Lock. The door will be locked.


- Vicky