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Backup problem Exchange 2003

Created: 14 Mar 2012 | 6 comments

Hi
We have a Exchange 2003 Cluster.
2 Node (1 Active and 1 Passive)
I Installed Netbackup Media 7.1.0.2 on the 2 Nodes.
I can Backup the OS from bout node.
I can also Backup the OS from the Virtuel Server.

But i cannt Backup the Exchange.
I made a special Policy for the Exchange Backup.
Policy Type: MS-Exchange-Server
Snapshot Client:
Provider Type: 1
Snapshot Attribute: 0
Maximum Snapshots: 1
Microsoft Exchange Attributes: Passive copy and if not available....

Client name: The name from the Virtual Server

Backup Selections: Microsoft Information Store:\

When i start the Backup i got this error in the Activity Monitor:
Error 130

14.03.2012 09:47:52 - Info nbjm(pid=4344) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=745, request id:{62247D39-8DFC-442E-8D5E-EC18F7141C8D})
14.03.2012 09:47:52 - requesting resource Exchange_srvsnbz3003ev1
14.03.2012 09:47:52 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003ev1.spitalzentrum.dom
14.03.2012 09:47:52 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003ev1
14.03.2012 09:47:52 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003ev1.spitalzentrum.dom
14.03.2012 09:47:52 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003ev1
14.03.2012 09:47:52 - granted resource SN0055
14.03.2012 09:47:52 - granted resource SNB_VTL_1_042
14.03.2012 09:47:52 - granted resource srvsnbz3003cl1
14.03.2012 09:47:52 - estimated 0 Kbytes needed
14.03.2012 09:47:52 - begin Parent Job
14.03.2012 09:47:52 - begin Snapshot, Start Notify Script
14.03.2012 09:47:52 - Info RUNCMD(pid=5360) started
14.03.2012 09:47:52 - Info RUNCMD(pid=5360) exiting with status: 0
Status 0
14.03.2012 09:47:52 - end Snapshot, Start Notify Script; elapsed time: 00:00:00
14.03.2012 09:47:52 - begin Snapshot, Step By Condition
Status 0
14.03.2012 09:47:52 - end Snapshot, Step By Condition; elapsed time: 00:00:00
14.03.2012 09:47:52 - begin Snapshot, Read File List
Status 0
14.03.2012 09:47:52 - end Snapshot, Read File List; elapsed time: 00:00:00
14.03.2012 09:47:52 - begin Snapshot, Create Snapshot
14.03.2012 09:47:52 - started
14.03.2012 09:47:54 - started process bpbrm (3020)
14.03.2012 09:47:58 - Info bpbrm(pid=3020) srvsnbz3003ev1.spitalzentrum.dom is the host to backup data from
14.03.2012 09:47:58 - Info bpbrm(pid=3020) reading file list from client
14.03.2012 09:47:58 - Info bpbrm(pid=3020) start bpfis on client
14.03.2012 09:47:58 - begin Create Snapshot
14.03.2012 09:47:59 - Info bpfis(pid=7736) Backup started
14.03.2012 09:48:09 - Critical bpbrm(pid=3020) from client srvsnbz3003ev1.spitalzentrum.dom: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130
14.03.2012 09:48:09 - Critical bpbrm(pid=3020) from client srvsnbz3003ev1.spitalzentrum.dom: FTL - snapshot preparation failed, status 130
14.03.2012 09:48:09 - Info bpfis(pid=7736) done. status: 130
14.03.2012 09:48:09 - end Create Snapshot; elapsed time: 00:00:11
14.03.2012 09:48:11 - end writing
Status 130
14.03.2012 09:48:11 - end Snapshot, Create Snapshot; elapsed time: 00:00:19
14.03.2012 09:48:11 - begin Snapshot, Stop On Error
Status 0
14.03.2012 09:48:11 - end Snapshot, Stop On Error; elapsed time: 00:00:00
14.03.2012 09:48:11 - begin Snapshot, Delete Snapshot On Exit
14.03.2012 09:48:11 - begin Snapshot, Delete Snapshot On Exit
14.03.2012 09:48:12 - started process bpbrm (3220)
14.03.2012 09:48:16 - Info bpfis(pid=0) done. status: 130: system error occurred
14.03.2012 09:48:20 - end writing
Status 0
14.03.2012 09:48:20 - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:09
14.03.2012 09:48:20 - begin Snapshot, End Notify Script
14.03.2012 09:48:20 - Info RUNCMD(pid=7148) started
14.03.2012 09:48:20 - Info RUNCMD(pid=7148) exiting with status: 0
Status 0
14.03.2012 09:48:20 - end Snapshot, End Notify Script; elapsed time: 00:00:00
Status 130
14.03.2012 09:48:20 - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:09
system error occurred(130)

Can someone help me. What have i done wrong?

Thanks for your help
Regarts
Stivi

Comments 6 CommentsJump to latest comment

Yogesh9881's picture

You need to check below things

1. what is status of vssadmin list writers on both nodes?

2. need to set services logon authentication for netbackup clients service autorised by Domain Admin on both node

3. check status of file level backup for both Nodes

If this post has helped you, please vote or mark as solution.

Before break-up, make sure you have a good backup.....  ;-)

Marianne's picture

You do not need to select snapshot option for Exch 2003, unless you want to use Snapshot Client features (as described in the manual).

Please try the backup without.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

stivi65's picture

@yogesh9881
1. how can i check the status.
2. I run netbackup as Domain Admins. Do i need somthing els?
3. File level Backup have a error
14.03.2012 04:11:35 - begin writing
14.03.2012 04:27:33 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\admparse.dll (WIN32 1450: Unknown error)
14.03.2012 04:28:03 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\advpack.dll (WIN32 1450: Unknown error)
14.03.2012 04:28:33 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\dxtmsft.dll (WIN32 1450: Unknown error)
14.03.2012 04:29:03 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\dxtrans.dll (WIN32 1450: Unknown error)
14.03.2012 04:29:33 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\extmgr.dll (WIN32 1450: Unknown error)
14.03.2012 04:30:03 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\hmmapi.dll (WIN32 1450: Unknown error)
14.03.2012 04:30:34 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\html.iec (WIN32 1450: Unknown error)
14.03.2012 04:31:04 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ie4uinit.exe (WIN32 1450: Unknown error)
14.03.2012 04:31:34 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ieakeng.dll (WIN32 1450: Unknown error)
14.03.2012 04:32:04 - Error bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ieakmmc.chm (WIN32 1450: Unknown error)
14.03.2012 04:32:04 - Info bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: TRV - last message being suppressed after 10 occurrences
14.03.2012 08:29:03 - Warning bpbrm(pid=9056) from client srvsnbz3003cl1.spitalzentrum.dom: WRN - Removable Storage Management: unable to export database (WIN32 21: Unknown error)
14.03.2012 08:34:02 - Info bptm(pid=5720) waited for full buffer 35582 times, delayed 991568 times
14.03.2012 08:34:02 - Info bpbkar32(pid=9852) bpbkar waited 12163 times for empty buffer, delayed 12202 times.
14.03.2012 08:34:03 - Error bptm(pid=5720) FREEZING media id SN0053, External event caused rewind during write, all data on media is lost
14.03.2012 08:34:04 - Info bptm(pid=5720) EXITING with status 84 <----------
14.03.2012 08:34:12 - end writing; write time: 04:22:37
media write error(84)
14.03.2012 08:34:17 - Info bpbkar32(pid=9852) done. status: 84: media write error

@Marianne
I disabled the snap
Backup still not work
14.03.2012 17:12:57 - Info nbjm(pid=4344) starting backup job (jobid=752) for client srvsnbz3003ev1.spitalzentrum.dom, policy srvsnbz3003ev1, schedule Full
14.03.2012 17:12:57 - Info nbjm(pid=4344) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=752, request id:{B91BF5EE-7D23-43AE-A5BB-50C55D3FC084})
14.03.2012 17:12:57 - requesting resource Exchange_srvsnbz3003ev1
14.03.2012 17:12:57 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003ev1.spitalzentrum.dom
14.03.2012 17:12:57 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003ev1
14.03.2012 17:12:58 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003ev1.spitalzentrum.dom
14.03.2012 17:12:58 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003ev1
14.03.2012 17:12:58 - granted resource SN0056
14.03.2012 17:12:58 - granted resource SNB_VTL_1_041
14.03.2012 17:12:58 - granted resource srvsnbz3003cl1
14.03.2012 17:12:58 - estimated 0 Kbytes needed
14.03.2012 17:12:58 - Info nbjm(pid=4344) started backup job for client srvsnbz3003ev1.spitalzentrum.dom, policy srvsnbz3003ev1, schedule Full on storage unit srvsnbz3003cl1
14.03.2012 17:13:00 - started process bpbrm (5904)
14.03.2012 17:13:05 - Info bpbrm(pid=5904) srvsnbz3003ev1.spitalzentrum.dom is the host to backup data from
14.03.2012 17:13:05 - Info bpbrm(pid=5904) reading file list from client
14.03.2012 17:13:05 - connecting
14.03.2012 17:13:06 - Info bpbrm(pid=5904) starting bpbkar32 on client
14.03.2012 17:13:06 - connected; connect time: 00:00:01
14.03.2012 17:13:13 - Info bpbkar32(pid=5272) Backup started
14.03.2012 17:13:13 - Info bptm(pid=5340) start
14.03.2012 17:13:13 - Info bptm(pid=5340) using 65536 data buffer size
14.03.2012 17:13:13 - Info bptm(pid=5340) setting receive network buffer to 263168 bytes
14.03.2012 17:13:13 - Info bptm(pid=5340) using 30 data buffers
14.03.2012 17:13:14 - Info bptm(pid=5340) start backup
14.03.2012 17:13:14 - Info bptm(pid=5340) Waiting for mount of media id SN0056 (copy 1) on server srvsnbz3003cl1.spitalzentrum.dom.
14.03.2012 17:13:14 - mounting SN0056
14.03.2012 17:13:15 - Error bpbrm(pid=5904) from client srvsnbz3003ev1.spitalzentrum.dom: ERR - object not found for file system backup: Microsoft Information Store:
14.03.2012 17:13:15 - Info bpbkar32(pid=5272) bpbkar waited 0 times for empty buffer, delayed 0 times.
14.03.2012 17:13:18 - Error bpbrm(pid=5904) could not send server status message
14.03.2012 17:13:18 - end writing
invalid filelist specification(69)

Regarts
Stivi

Marianne's picture

'object not found for file system backup: Microsoft Information Store:'

Seems you policy type is MS-Windows instead of MS-Exchange?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

stivi65's picture

No Policy type is MS-Exchange-Server

In the admin Guide.
I read that we have to creade a special user in the Exchange including a Mailbox.
But i spoke with a EXchange Admin (We already Backup his Exchange 2007) and he told me that is not nesesery.

Do i need now this spezial User or not?

All i did until now is:

Install NB Media 7.1.0.2 on bouth node.
I can Backup the OS from bouth node. bUt have error 84
14.03.2012 23:27:28 - Info nbjm(pid=4344) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=760, request id:{3E6F2C95-F28F-4E50-8205-3489BEF8DD53})
14.03.2012 23:27:28 - requesting resource srvsnbz3003cl1
14.03.2012 23:27:28 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003cl1.spitalzentrum.dom
14.03.2012 23:27:28 - requesting resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003cl1
14.03.2012 23:27:28 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_CLIENT.MAXJOBS.srvsnbz3003cl1.spitalzentrum.dom
14.03.2012 23:27:28 - granted resource srvsnbz4004bac.spitalzentrum.dom.NBU_POLICY.MAXJOBS.srvsnbz3003cl1
14.03.2012 23:27:28 - granted resource SN0062
14.03.2012 23:27:28 - granted resource SNB_VTL_1_042
14.03.2012 23:27:28 - granted resource srvsnbz3003cl1
14.03.2012 23:27:28 - estimated 0 Kbytes needed
14.03.2012 23:27:28 - Info nbjm(pid=4344) started backup job for client srvsnbz3003cl1.spitalzentrum.dom, policy srvsnbz3003cl1, schedule Daily on storage unit srvsnbz3003cl1
14.03.2012 23:27:28 - started
14.03.2012 23:27:29 - started process bpbrm (2284)
14.03.2012 23:27:30 - connecting
14.03.2012 23:27:30 - connected; connect time: 00:00:00
14.03.2012 23:27:33 - mounting SN0062
14.03.2012 23:27:40 - Info bptm(pid=4020) media id SN0062 mounted on drive index 1, drivepath {2,0,2,1}, drivename SNB_VTL_1_042, copy 1
14.03.2012 23:27:40 - mounted; mount time: 00:00:07
14.03.2012 23:27:40 - positioning SN0062 to file 1
14.03.2012 23:27:40 - positioned SN0062; position time: 00:00:00
14.03.2012 23:27:40 - begin writing
14.03.2012 23:32:32 - Warning bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: WRN - Content Indexing Server: unable to pause catalog: Web (some files may not get backed up)
14.03.2012 23:50:41 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\admparse.dll (WIN32 1450: Unknown error)
14.03.2012 23:51:11 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\advpack.dll (WIN32 1450: Unknown error)
14.03.2012 23:51:41 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\dxtmsft.dll (WIN32 1450: Unknown error)
14.03.2012 23:52:11 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\dxtrans.dll (WIN32 1450: Unknown error)
14.03.2012 23:52:41 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\extmgr.dll (WIN32 1450: Unknown error)
14.03.2012 23:53:11 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\hmmapi.dll (WIN32 1450: Unknown error)
14.03.2012 23:53:41 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\html.iec (WIN32 1450: Unknown error)
14.03.2012 23:54:11 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ie4uinit.exe (WIN32 1450: Unknown error)
14.03.2012 23:54:41 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ieakeng.dll (WIN32 1450: Unknown error)
14.03.2012 23:55:11 - Error bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: ERR - failure reading file: C:\WINDOWS\ie7\ieakmmc.chm (WIN32 1450: Unknown error)
14.03.2012 23:55:11 - Info bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: TRV - last message being suppressed after 10 occurrences
15.03.2012 03:47:32 - Warning bpbrm(pid=2284) from client srvsnbz3003cl1.spitalzentrum.dom: WRN - Removable Storage Management: unable to export database (WIN32 21: Unknown error)
15.03.2012 03:50:33 - Error bptm(pid=4020) cannot write image to media id SN0062, drive index 1, The request could not be performed because of an I/O device error.
15.03.2012 03:50:34 - Info bptm(pid=4020) EXITING with status 84 <----------
15.03.2012 03:50:35 - Info bpbkar32(pid=7744) bpbkar waited 14165 times for empty buffer, delayed 15120 times.
15.03.2012 03:50:38 - end writing; write time: 04:22:58
media write error(84)

I have on bouth node with the same files the Unknown error.

The OS Backup from the Virtual (C:) is working with error.
But i saw now that the snap was activated. I disabled it.
And start a new Backup.

then i creade a policy for the Exchange Backup. But that didnt work.
Have i vergot something?

Regarts
Stivi