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Backup Resources Are Missing

Created: 26 Mar 2013 • Updated: 26 Mar 2013 | 1 comment
This issue has been solved. See solution.

I noticed today that all of my backups are failing.  Digging deeper I found out that all the servers & hypervisors are no longer visible under the View by Resource tab (see attached screenshot).  I've tried restarting the BK services, and even rebooting the BK server.  Last week I changed the root password on the VMware hypervisors.  Thinking that was the problem I changed the passwords back to the older version, but unfortunately that didn't resolve the problem.

Operating Systems:

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VJware's picture

Ensure the Backup Exec services are running under domain/user format.

Do ensure there is a default system logon account configured in Backup Exec and in the same domain/user format. (Click on Network - Logon Accounts) . If there is an account already present, renter the credentials.