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Backup skipping system files - WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 536935992: Unknown error)

Created: 05 Feb 2011 • Updated: 16 Feb 2011 | 3 comments
This issue has been solved. See solution.

Hi,

Backup is skipping the below system file.

02/04/2011 21:41:29 - Warning bpbrm (pid=4248) from client xxxxx: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 536935992: Unknown error)
02/04/2011 21:41:29 - Error bpbrm (pid=4248) from client xxxxx: ERR - Error encountered while attempting to get additional files for System State:\
02/04/2011 21:49:08 - end writing; write time: 0:08:20

Master Server: Netbackup 6.5.5/Windows 2003

Client: Windows 2008/Netbackup 6.5.5

Thanks

Sachin

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Marianne's picture

See : http://www.symantec.com/docs/TECH140077

If this issue is experienced while running NetBackup 7.0.1, a hotfix is available for download here:  http://www.symantec.com/docs/TECH150081

If this issue is experienced while running NetBackup 6.5.6, a hotfix is available for download here:  http://www.symantec.com/docs/TECH152708

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Andy Welburn's picture

Trying to backup a new win 2008 R2 getting partially successful with status code 1 can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 536935992: Unknown error)
http://www.symantec.com/business/support/index?pag...

which states that a fix is downloadable, but that appears to be for 6.5.6 - can you upgrade?

SOLUTION
SachinSharma's picture

Marianne and Andy thanks for the above solution it has worked. However its in testing phase for server recovery using one of the backups.

Sachin

 

Sachin Sharma