Hi

Please check below link 

http://www.symantec.com/docs/HOWTO11730

Additionally open min 25 ports bidrecotionallly for same check link below

http://www.symantec.com/docs/TECH43579

Hope that helps

Thanks

I have added all the ports mentioned in the document but still get:

Error connecting to the remote computer. Ensure that the computer is available, has WMI enabled and is not blocked by a firewall. 1603

Hi

It looks like you are trying to do push install of remote agent and you are getting the error

Please check below link

http://www.symantec.com/docs/TECH128062

Hope that helps

Thanks

I have bought the agent to be able to backup the sql server.

When you say agent, are you talking about RAWS or the Agent for Applications and Databases licences to backup SQL databases?  If it is the latter, I don't know how you are going to add this agent to BE SBE edition.  It does not allow you to add any Agent for Applications and Databases licences.  See page 3 of the licencing guide below

2012 Portfolio Licensing Guide

I assume i need to alter the firewall to allow DCOM through it, but i also need to adjust the server to make sure DCOM only uses a few defined ports.  Which server do i adjust the sql server or the main server.

I have the RAWS for databases.

thanks