Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Backup of Virtual Machine from BackapExec 2012

Created: 23 Oct 2012 | 1 comment
jpmichelino's picture
When I try to make a backup of a Virtual Machine, BackupExec say me that can't make the job because it can't log in to the server with de account that I configured (Error code 0xe0009b61).
That is the administrator account from the Virtual Machine.
The test of credentials finish successfully, but I can't run the job because that error.
 
Context:
My Hypervisor is VMWare.
The virtual machine is Windows 2008 Server with the Windows agent installed in it.
I am configuring a Backup Exec 2012.
 
Note: Backup Exec is installed in a server that is Active Directory member, but the Virtual Machine is out of it.
 
What is wrong? How I can resolve it?
 
Thank.

Comments 1 CommentJump to latest comment

VJware's picture

Have you added the vCenter or the ESX ? (Where are you the selecting the VM from ?)

Have a look at this KB for the permissions required - http://www.symantec.com/business/support/index?pag...

OR are you backing up the VM as a physical server using the remote agent for windows ? If yes, how is the account added in Backup Exec ?