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Backup VM without SAN attahed

Created: 25 Apr 2013 • Updated: 05 Jul 2013 | 7 comments
kat1234's picture
This issue has been solved. See solution.

I try to backup VM hosts without attaching the SAN to the media server(backup host) and I get status code 48, Client hostname could not be found, I would like to know to backup vm, the storage must attach to backup hosts?

Operating Systems:

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Mark_Solutions's picture

As long as you have seleced nbd as the transport type you should be fine

The code 48 may be a name resolution issue as it does need to resolve the name of the client it is trying to back up, even when using the vmware method

It is impornt here to choose the right name selection when backing up clients - VM Hostname or VM Display name - which ever you have chosen needs to be resolvable to the Media Server - so try changing the selection type or if it cannot be resolved try adding a hosts name entry (for example if you have a VMWare client that is in a DMZ)

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
Jaykullar's picture

Your ESX storage does not need to be presented to the backup host if using NBD transport.

However check your backup host can communicate with your ESX hosts, and these are in valid in NBU credentials. 

kat1234's picture

But I get status code 48, when I try to browse virtual machine under client selection tab, I have tried to use ESX instead of Vcenter with root privilege. I need to add all VM clients into host table?

kat1234's picture

But I get status code 48, when I try to browse virtual machine under client selection tab, I have tried to use ESX instead of Vcenter with root privilege. I need to add all VM clients into host table?

Marianne's picture

If you are not using DNS, you need to add clients to media server's hosts file.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

kat1234's picture

The VM clients was installed NBU and backup like physical before, so I believe the hostname can be resolved and I notice that their VMware license features show as "Storage APPs" instead of "vStorage APIs", but as I use lan backup by without san attached. I don't need the APIs, right?

Mark_Solutions's picture

If you back up using a flashbackup-windows or vmware policy type you do use the vSphere API's

If you  use vCenter you should add the vCenter credentials

The Media Server (well the VMWare backup host) must be Windows and must be able to resolve the clients within VMWare

You also need the Enterprise Client license per ESX Server in your system

Have you added the media server (vmware backup host) to the Master Servers Host Properties - VMWare Access Hosts section?

Maybe attach some screen shots of you policy, credentials etc. in case we can spot what is wrong - make sure you include the attributes tab and snapshot options section

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.