Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Backupexec 2010 -> 2014 upgrade, trouble with SQL server

Created: 01 Aug 2014 • Updated: 01 Aug 2014 | 2 comments
This issue has been solved. See solution.

Hi,

I have been trying to upgrade to 2014 on a Windows 2003 server that is also unfortunately a domain controller.  The existing 2010 is using a local sql server 2005 express.  The installation wizard fails during the sql server stage.  Here is what seems like the key part of the log:

 

08-01-2014,09:36:27 : DRIVER={SQL Native Client};SERVER=xx\BKUPEXEC;Trusted_Connection=Yes
08-01-2014,09:36:27 : SQL Server version 9
08-01-2014,09:36:27 : SQL version returned: 9
08-01-2014,09:36:27 : BE using NT AUTHORITY\SYSTEM to install SQL Express.
08-01-2014,09:36:27 : "xx\INSTALL\SQLExpress\SQLEXPR_x86_ENU.exe" /ACTION=Upgrade /Q /Hideconsole /SkipRules=RebootRequiredCheck /INSTANCENAME=BKUPEXEC /IACCEPTSQLSERVERLICENSETERMS
+ 08-01-2014,09:38:33 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error -2067922409. ***To search for information about this error, click here
+ 08-01-2014,09:38:33 : Please review C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\LOG\Summary.txt for more details.
08-01-2014,09:38:33 : The return value for Microsoft SQL Express returned error code: 2227044887

 

Some exerpts from summary.txt:

Final result:                  Failed: see details below
  Exit code (Decimal):           -2067922409
  Exit facility code:            1214
  Exit error code:               535
  Exit message:                  One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.

And later,

Exception type: Microsoft.SqlServer.Configuration.RulesEngineExtension.RulesEngineRuleFailureException
    Message: 
        One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.
    Data: 
      SQL.Setup.FailureCategory = RuleViolationFailure

 

I am aware of the issues with local groups on a domain controller, and I have done the steps in (for example, among other articles) http://www.symantec.com/business/support/index?page=content&id=TECH64580.  I also have seen many people get around this issue by disabling AV during the install, but that also is not helping.

 

Does anyone have any experience with this situation?

Operating Systems:

Comments 2 CommentsJump to latest comment

AmolB's picture

Refer to the below article.

 http://www.symantec.com/docs/TECH216807

SOLUTION
JKnapp's picture

Thank you, I had read that page before but with your suggestion I went at it more carefully and it resovled the problem.