BackupEXEC 2012 logon account failures/Physical volume media not found
We just moved up to Backup EXEC 2012 and we are experiencing some weird issues with our logon accounts failing which prevents us from backing up or restoring any data. I've created additional logon accounts with and without the domain specified having no luck with any of the logon accounts. Another odd issue is when testing the logon accounts for a backup job which includes folders that are user shares half of them fail and the other half pass with the same System logon account specified. The folders (user shares) were created at the same time and have the same permissions.
I've called Symantec about this issue and listed the problem as critical because I need to do a restore from a job that was created with the previous version of backup exec. I need to pull out a database from the restore job to bring one of our servers back online. I'm still waiting for a call back, I will post results when they call back.
Software: BackupEXEC 2012
Patched: SP1, Hotfixes 189571,180964, 194470, 199866, 200433, 201596
OS: Server 2008 Standard x64 SP2, Dual AMD Opteron 12 cores, 32 GB Ram