BackupExec 2012 OST problems
When we backup to OST the jobs finish successfully, when jobs are finished they duplicate to tape. Ok the fun begins, let’s say a backup job that wrote to OST media at 10pm was written fine, then let’s say at 5am this job goes to duplicate to tape, I get a error that i need to insert OST media into the library and it asks for a ost media set that was used on the backup job. When I check my OST media I will see this media number listed but zero bytes and its listed as scratch media with a creation time of let’s say 2am. Now why in the world would media that was just written to a few hours later be deleted and recreated as scratch media? I am seeing this with many jobs every day since installing hotfix 4. Symantec support on the phone tells me my retention period is too short and i should change it but after pointing out to them that you can’t set a retention person for ost media they seem to be lost and confused as to what’s going on.