Video Screencast Help

Backupexec error: The job failed with the following error: Physical Volume Library Drive not available.

Created: 29 Aug 2013 | 5 comments

Hi all, how are you?

I have been a problem with the backup exec, some days an error occurs constantly.

The following message appears in the log:

The job failed with the following error: Physical Volume Library Drive not available.

Does anyone know the solution to this problem?

 

Manny thanks!

Flavio Queiroz - Support Analyst

 

Operating Systems:

Comments 5 CommentsJump to latest comment

Kunal.Mudliyar's picture

What is the backup destination?

This error can come if communication to the storage device  like tape /disk is lost.

Technical Support

Symantec

Cabot_Support's picture

Hi Kunal,

 

I´m using a external storage to make a backup(an external hard drive) it is recognized by the server normally.

 

Kunal.Mudliyar's picture

Have you configured this External disk as a "removable backup to disk folder" or as a "Backup to disk folder"?

Please check the following documentation on USB disk configuration with backup exec 2010

http://www.symantec.com/docs/HOWTO55855

Technical Support

Symantec

CraigV's picture

Hi Flavio,

 

Check the TN below around this error. It offers some troubleshooting steps you can look through:

http://www.symantec.com/business/support/index?page=content&id=TECH53032

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Cabot_Support's picture

Hi Craig,

I will check this suggestion and post the results ...

 

Manny Thanks!

 

Flavio Queiroz