Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

BackupExect 11D - Failed to read extended attributes and ACLs for /. VMWare ESX

Updated: 21 May 2010 | 1 comment
Lep@IM's picture
0 0 Votes
Login to vote

Hello,

We are having an issue with backing up our VMWare ESX box.

As of a week ago, without having changed anything on the backup server (Windows 2003 32bit) or the machine being backed up (VMWare ESX):

Backup- \\Server.domain.local]
Failed to read extended attributes and ACLs for /. Please review file system mount options to enable support for extended attributes and ACLs.

Now - I'll be honest with ya - I am no VMWare ESX guru and we got this box set up by a contractor, so I honestly dont have the slightests clue on what this means. AFAIK the machine does not download/install updates automatically, and nothing has changed about the Backup Exec setup, aside of the fact the machine it is on was recently demoted from Domain Controller to just a server. But this was about 2 weeks ago, the issue started to happen since about a week.

I am guessing I will need to change something on the ESX machine, but not sure what. We can of course always call our contractor but would prefer to avoid it if its just a small fix.

Any help much appreciated, Thank You :)

Comments

BEsymc's picture
18
Nov
2009
0 Votes 0
Login to vote

I assume you are using RALUS

I assume you are using RALUS for this backup. Please check following document for a fix:
http://support.veritas.com/docs/288074

Please mark it a solution, if this is useful.
Thanks