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Backups are failing for a HP-UX(11.31) and (ia64) host

Created: 09 Jan 2012 | 3 comments
Prashant89's picture
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Hi ,

We are trying to backup a HPUX(11.31) client and the backups are continously failing. We have a Linux Master Server and the Version of Netbackup is 6.5.5. While analysing the bpbkar logs in the client found the following error: 

10:31:36.435 [14599] <4> bpbkar: INF - Inform when done
10:31:36.435 [14599] <4> bpbkar: INF - Echo keepalives
10:31:36.442 [14599] <4> bpbkar: INF - BACKUP START
10:31:36.442 [14599] <4> bpbkar: INF - Estimate:-1 -1
10:31:36.481 [14599] <2> bpbkar add_to_filelist: starting sizeof(filelistrec) <128>
10:31:36.525 [14599] <4> bpbkar: INF - Throttle duration required = 512 usec.
10:31:36.597 [14599] <4> bpbkar: INF - Processing /oracle/DEP/sapbackup
10:31:36.625 [14599] <4> bpbkar: INF - VxFS filesystem is /oracle/DEP for /oracle/DEP/sapbackup
10:33:30.973 [14599] <4> bpbkar: INF - VX_UNBUFFERED failed on /oracle/DEP/sapbackup/behmerns/epxdb.data1.Z. Errno = 251: Function is not available
10:33:30.973 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/epxdb.data1.Z. Errno = 251: Function is not available
10:34:43.461 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/epxdb.data2.Z. Errno = 251: Function is not available
10:36:11.431 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/epxdb.data3.Z. Errno = 251: Function is not available
10:37:27.444 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/epxdb.data4.Z. Errno = 251: Function is not available
10:37:51.565 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/log_g11m1.dbf.Z. Errno = 251: Function is not available
10:37:52.322 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/log_g12m1.dbf.Z. Errno = 251: Function is not available
10:37:52.858 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/log_g13m1.dbf.Z. Errno = 251: Function is not available

10:37:53.309 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/log_g14m1.dbf.Z. Errno = 251: Function is not available
10:37:53.716 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/sysaux.data1.Z. Errno = 251: Function is not available
10:37:55.348 [14599] <4> bpbkar: INF - VX_DIRECT failed on /oracle/DEP/sapbackup/behmerns/system.data1.Z. Errno = 251: Function is not available

10:38:36.430 [14599] <4> bpbkar: INF - Processing /backup
10:38:36.443 [14599] <4> bpbkar: INF - VxFS filesystem is / for /backup
10:38:36.465 [14599] <4> bpbkar: INF - Client completed sending data for backup

10:38:36.537 [14599] <4> bpbkar: INF - bpbkar exit normal
10:38:36.537 [14599] <4> bpbkar: INF - EXIT STATUS 0: the requested operation was successfully completed
10:38:50.996 [14599] <16> bpbkar: ERR - read server exit status = 0: the requested operation was successfully completed
10:38:51.010 [14599] <4> bpbkar: INF - setenv FINISHED=1

Comments

Marianne van den Berg's picture
09
Jan
2012
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Have a look at this TN:

Have a look at this TN: http://www.symantec.com/docs/TECH59146

The TN title and problem description is a bit misleading - it is not related to the filesystem, but rather a problem with the NIC drivers.

Issue:
On a NetBackup client on an HP-UX 11.23 system, backing up large mounts of data from a JFS filesystem (Standard policy type), and using a Gigabit Ethernet interface network card, problems have been seen where these backups fail with status codes 63 (process was killed by a signal) or 130 (system error occurred) reported.  

Testing bpbkar by backing up the failing file system with the -nocont switch to /dev/null is successful.  Running smaller backups from the same failing filesystems run successfully.  This indicates that the problem relates to the Gigabit network interface.

 

Solution:  
Apply the latest HP-UX 11.23 Gigabit Ethernet interface patch, which includes the latest drivers.  

At the time this TechNote was published, the most recent patch was PHNE_37324.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Nicolai's picture
09
Jan
2012
1 Vote +1
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VXVM 5 extended attribites

This look to me like the VXVM 5.x extended attributes issue. Try to add 

 IGNORE_XATTR = YES 

to bp.conf and re-try the backup.

Assumption is the mother of all mess ups.

If this post solved you’re questions please send a gratitude by marking it as a solution.

 

bharatgangawane's picture
02
Mar
2012
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Backups are failing for a HP-UX(11.31) and (ia64) host

Hi Prashant ,

Can i know the policy details and host details.

OS , Netbackup agent and version , How many Nic are you Using and setting for those .

Host is in Cluster and Policy Details.

Thanks

Bharat