Video Screencast Help

Backups stop running...........

Created: 08 Mar 2013 | 5 comments
Joe Despres's picture

NBU = 7.1.0.4

Server = RedHat 32gig

 

getting the following messages in db/error logs ::--->

1362091909 1 2 32 unknown 0 0 0 *NULL* nbjm nbjm waiting - nbrb is not running
1362092510 1 2 32 unknown 0 0 0 *NULL* nbjm nbjm waiting - nbrb is not running
1362093111 1 2 32 unknown 0 0 0 *NULL* nbjm nbjm waiting - nbrb is not running
1362093712 1 2 32 unknown 0 0 0 *NULL* nbjm nbjm waiting - nbrb is not running
 

Several Command(s) hang  ::--->

vmoprcmd, nbemmcmd ...

 

We get the system back after a reboot...

 

Any idea's?

 

Thanks...

Joe Despres

 

Operating Systems:

Comments 5 CommentsJump to latest comment

Will Restore's picture

To verify that all processes are running on UNIX servers


  1. To see the list of processes (daemons) running on the server and on the Media Manager, enter the following command:

    /usr/openv/netbackup/bin/bpps -x

  2. If the master server is also the EMM server, ensure that the nbemm and the nbrb services are running. If neither service is running, start them by entering the following two commands. If only one of the services is running, start the other service by using the appropriate command.

    /usr/openv/netbackup/bin/nbemm
    /usr/openv/netbackup/bin/nbrb

 

Article URL http://www.symantec.com/docs/HOWTO33078

 

Will Restore -- where there is a Will there is a way

Dan@NB's picture

To add to wr's post, if the steps listed doesn't resolve the issue, please try bouncing NetBackup services.

+ Dan

Mark_Solutions's picture

In addition to the above also make sure that you have not run out of disk space on the netbackup installation drive as it will protect NetBackup by taking the services, especially EMM down which could cause similar errors.

If this has just started to happen and disk space is OK then you need to try and see what has changed such as new programs installed, firewall or anti virus changes etc.

Run a vxlogview against nbrb to see if it registers what is causing it to shut down

Let us know what you find

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Marianne's picture

Joe hasn't been back for a whole month! Hopefully NBU is up and running and Joe will be back some time soon to tell us how it was fixed.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Mark_Solutions's picture

AH! "Can you solve these strikes again"!

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.