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Bad Gateway ...again

Updated: 27 Jun 2010 | 7 comments
aulia's picture
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Please help me because when creating  report with this type, 
- Report type = Risk.
- Select a report = Comprehensive risk report,
- Time Range = Current Month

I get following error message while generating some reports

                                                                       Bad Gateway
The server received an invalied responce from another server while attempting to fullfill the request

After serching in this forum, (https://www-secure.symantec.com/connect/forums/bad...) I found the same problem. And try to use it. But.not working at all.

Any suggestion?


Comments

Aniket Amdekar's picture
23
Dec
2009
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Hi, Just to cover all the

Hi,

Just to cover all the bases, please make sure that the ODBC connection is successful. What is the size of the database?

You can also look for multiple php installed on your server. Search for php.ini using the windows search utility.

If you find more than one files, take a look at the path of it. You may need to remove the other php if it is installed.

Cheers,
Aniket

aulia's picture
23
Dec
2009
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Dear Aniket, I use embedded

Dear Aniket,
I use embedded database and my ODBC conection is connect. About my database size over 5GB (5,737,304)
about php ini this is my result.
php.JPG

php.ini on hp use by hp.

Prachand's picture
23
Dec
2009
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Install the  fast CGI from

Install the  fast CGI from CD2 following the pdf

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

snekul's picture
23
Dec
2009
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Is it consistenly doing this

Is it consistenly doing this or only intermittently?  I sometimes get weird alerts when running reports/logs, but usually running them again clears it up.

Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa

Rafeeq's picture
23
Dec
2009
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Hi

Check if you have proxy enabled on your browser.
if so by pass the proxy for local server address.
if the above does not work please follow this article about how to install and configure fast CGI
this should help you out.
really a useful article.

http://www.symantec.com/connect/articles/installing-fastcgi-extension-internet-information-services-60

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

aulia's picture
26
Dec
2009
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To Rafeeq.... I already do

To Rafeeq....
I already do execly what telling on the article but not work at all..
I if set Time range only 24 hour the report show up, if the time range over than 24 hour always get  Bad Gateway error.

I think my free space could be aproblem when the SEPM generateing that report.
Or any idea how to resolve...?

Rafeeq's picture
26
Dec
2009
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Hi

Try the steps mentioned by peterpan in this article...
 
https://www-secure.symantec.com/connect/forums/how...

if that does not work try this document..should resolve.

Symantec Endpoint Protection Manager Cannot Export Large Reports

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/9e58ae725d49cd0088257607004060d3?OpenDocument

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq