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Bandwidth Utilization

Created: 19 Dec 2012 | 11 comments

Hi,

 

Do we have any option to stop the updates from sepm to client machines when the bandwidth utilization goes high on specific branch machines?

Will the update download stop soon or will it take time to come to normal ?

 

Regards,

Anish

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Ashish-Sharma's picture

HI,

#Remove old Comments#

 

Do we have any option to stop the updates from sepm to client machines when the bandwidth utilization goes high on specific branch machines?

NO, this type option not available SBE 12.1.You can block Firewall port

You can configure GUP but i Think you are using SBE 12.1 (GUP Configure Option not available in Small business edition)

 

 

How to Troubleshoot High Bandwidth usage issues in Symantec Endpoint Protection

Article:TECH154001  |  Created: 2011-02-22  |  Updated: 2012-05-12  |  Article URL http://www.symantec.com/docs/TECH154001
 

 

 

Thanks In Advance

Ashish Sharma

 

 

Anishk's picture

Hi Ashish,

 

We have GUP option. GUP is configured for every branch.

Even after uncheking the download options from Communication settings, the bandwidth is still seen to utilise heavy bandwidth. Iam really confused with this..!!!!!!

 

Regards,

Anish

Ashish-Sharma's picture

HI,

Sep client Updating GUP or SEPM server ?

Thanks In Advance

Ashish Sharma

 

 

Anishk's picture

Hi,

 

Client PC receives updates from SEPM server. We have a SEPM server from where updates are sent to branch location. Each branch location are having around 10 computers in which one computer is assigned as GUP.

 

Regards,

Anish

Ashish-Sharma's picture

hi,

Are you Using SBE 12.1 edition ?

Are the Gup client updated ?

SEP client are communicate GUP port 2967 ?

Thanks In Advance

Ashish Sharma

 

 

Anishk's picture

Hi,

 

There are two sitiuations:

1. GUP is updated but still bandwidth utilization. In that case, we go ahead stopping the update download. But still it can be seen to utilize the network even after stopping the update download.

2. GUP is outdated and still the same case as above..

Please suggest whether this is a known issue with the product or should we make any changes in current settings.

Regards,

Anish

Ashish-Sharma's picture

Hi,

What SEPM version are you using ?

Check this setting also

 

Group Update Provider is not updating all the clients

Article:TECH140798  |  Created: 2010-09-28  |  Updated: 2011-10-03  |  Article URL http://www.symantec.com/docs/TECH140798
 

 

Troubleshooting the Group Update Provider (GUP) in Symantec Endpoint Protection (SEP)

Article:TECH104539  |  Created: 2008-01-01  |  Updated: 2011-09-15  |  Article URL http://www.symantec.com/docs/TECH104539

 

Thanks In Advance

Ashish Sharma

 

 

Anishk's picture

Ashish,

 

The version is 12.1.671.4971.

I hope you understood the present scenario.

 

Regards,

Anish

Chetan Savade's picture

Hi,

Could you please confirm SEPM edition because Group Update Proivder feature is not available in Small Business Edition.

It's available only in Enterprise Edition.

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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pete_4u2002's picture

what is the badnwidthe related to?

has the team identified the port the traffic is heavy?

Anishk's picture

Pete,

 

From the monitoring tool, it shows the bandwidth consumed from different applications for that branch. While checking the tool when we are getting complains from branches,the Symantec server ip address is showing the max utilization.

 

Regards,

Anish